My friend got a new computer recently, and he wanted to install Minecraft. However, when he tried to install it, he got the error message: "Looks like something went wrong. We weren't able to install the app (0x80131500)."
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Please try to redownload the installer. Try redownloading from minecraft.net/download and please report back whether it works this time.
So, problem solved. My friend didn’t tell me that he was trying to install it on a school computer that has restrictions on it. Sorry for wasting your time.
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue occur on minecraft.net website/MS store version of the Launcher?
Have you tried to install Launcher from the minecraft.net website/MS store?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here?
Do you have enough free space on your disc drive?
Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
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