Launcher

Hi there! 

Could you answer few questions regarding this issue, it will help with the investigation: 

• On what macOS version does this issue occur?

• Does this issue occure on your primary Mac account?

• Do you have enough free space on your disc drive?

• Have you tried reinstalling the Launcher?

• Have you tried deleting .minecraft folder (copying it elsewhere beforehand)?

• Could you provide us with launcher_log file?

This ticket will automatically reopen when you reply.

I have over 60 GB free on disk. 

MacOS 10.11.6, El Capitan

I've tried reinstalling the launcher (as I said)

I've tried deleting the .minecraft folder

Launcher_log file:

[Info: 2022-04-23 09:52:13.764459: NetQueue.cpp(186)] NetQueue: Setting up.

[Info: 2022-04-23 09:52:13.764649: NetQueue.cpp(622)] NetQueue: worker thread started.

[Info: 2022-04-23 09:52:13.827391: mainOSX.cpp.mm(59)] Running launcher bootstrap (version 1.1.11)

[Info: 2022-04-23 09:52:13.831698: Common.cpp(32)] Native Launcher Version: 1.1.11

[Info: 2022-04-23 09:52:13.831731: Common.cpp(33)] Operating System: OSX Version 10.11.6 (Build 15G22010)

[Info: 2022-04-23 09:52:13.831865: Common.cpp(34)] Application Data directory: /.../minecraft

[Info: 2022-04-23 09:52:13.831925: Common.cpp(35)] Executable Path: /.../launcher

[Info: 2022-04-23 09:52:13.831952: Common.cpp(36)] App Directory dir: /.../Contents

[Info: 2022-04-23 09:52:13.831979: Common.cpp(37)] Game data directory: /.../minecraft

[Info: 2022-04-23 09:52:13.832005: Common.cpp(38)] Launcher dir: /.../launcher

[Info: 2022-04-23 09:52:13.832033: Common.cpp(39)] Java dir: /.../jre-x64

[Info: 2022-04-23 09:52:13.832059: Common.cpp(40)] TmpDir dir: /.../MinecraftLauncher

[Info: 2022-04-23 09:52:13.832086: Common.cpp(41)] x64: true

[Info: 2022-04-23 09:52:13.832520: NetQueue.cpp(186)] NetQueue: Setting up.

[Info: 2022-04-23 09:52:13.832732: NetQueue.cpp(622)] NetQueue: worker thread started.

[Info: 2022-04-23 09:52:13.832747: LauncherConfiguration.cpp(292)] Using update preferences at path: /.../launcher_profiles.json

[Warning: 2022-04-23 09:52:13.835464: LauncherConfiguration.cpp(113)] Failed to get clientToken from configuration, launcher updater will fall back to using stable versions instead of controlled experiment versions.

[Info: 2022-04-23 09:52:13.835603: LauncherConfiguration.cpp(295)] Failed to read update preferences from /.../launcher_profiles.json

[Info: 2022-04-23 09:52:13.835651: LauncherConfiguration.cpp(306)] Using update preferences at path: /.../launcher_settings.json

[Info: 2022-04-23 09:52:13.835939: NetQueue.cpp(632)] NetQueue: Starting net action https://launchermeta.mojang.com/v1/products/launcher/90d7c66d02d60563c205648699e8ecca377c67d6/mac-os.json

[Info: 2022-04-23 09:52:13.945314: NetQueue.cpp(472)] NetQueue: Primary ip: 13.33.125.21, Host: launchermeta.mojang.com

[Info: 2022-04-23 09:52:13.945364: NetQueue.cpp(551)] NetQueue: Action finished: https://launchermeta.mojang.com/v1/products/launcher/90d7c66d02d60563c205648699e8ecca377c67d6/mac-os.json

[Info: 2022-04-23 09:52:13.945391: NetQueue.cpp(579)] NetQueue: Action finalized: https://launchermeta.mojang.com/v1/products/launcher/90d7c66d02d60563c205648699e8ecca377c67d6/mac-os.json

[Info: 2022-04-23 09:52:13.945923: LauncherConfiguration.cpp(198)] Deciding on update with strategy 2 and clientID 1182413397 [Info: 2022-04-23 09:52:13.945968: LauncherConfiguration.cpp(215)] Version of launcher-bootstrap-ado is current, no action is necessary.

[Info: 2022-04-23 09:52:13.946006: LauncherConfiguration.cpp(248)] Bootstrap is current

[Info: 2022-04-23 09:52:13.946086: LauncherConfiguration.cpp(198)] Deciding on update with strategy 2 and clientID 1182413397

[Info: 2022-04-23 09:52:13.946121: LauncherConfiguration.cpp(219)] We should change launcher-core-ado from 2.3.115 to 2.3.136 [Info: 2022-04-23 09:52:13.946153: LauncherConfiguration.cpp(238)] launcher-core-ado update is needed. [Info: 2022-04-23 09:52:13.946196: mainOSX.cpp.mm(115)] We need to update - starting the updater.

[Error: 2022-04-23 09:52:14.032201: mainOSX.cpp.mm(135)] Updater failed for some reason... exiting with error.

[Info: 2022-04-23 09:52:14.033122: NetQueue.cpp(212)] NetQueue: Initiating shutdown

. [Info: 2022-04-23 09:52:14.033147: NetQueue.cpp(226)] NetQueue: Waiting for worker thread to finish...

[Info: 2022-04-23 09:52:14.033236: NetQueue.cpp(632)] NetQueue: Starting net action https://sentry.io/api/2703928/store/ [Info: 2022-04-23 09:52:14.033297: NetQueue.cpp(742)] NetQueue: Worker thread shutting down.

[Info: 2022-04-23 09:52:14.056616: NetQueue.cpp(229)] NetQueue: Done.

Thank you for your report!

We're actually already tracking this issue at MCL-21264, so I will resolve and link this ticket as a duplicate.
I suggest also to browse through the main issue for potential fixes.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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