Whenever I click on the launcher it starts to install an update, gets to about 90% and then a new dialogue box opens and says "unable to update the Minecraft Native Launcher" click OK and it closes. Click on the launcher again and the same happens.
I have tried a clean install making sure to delete my .minecraft folder and making sure it is deleted from the Recycle Bin.
Linked issues
Attachments
Comments 4
Hi all,
There is not fix that is working for this currently. I've included my log and tried all the steps you have suggested in the issue you have merged this with. Please could someone give some advice on this?
Anyone running into this: Can you report a support case so that we can have a closer look at your problem? You can do that here: https://aka.ms/MCLauncherSupport
Please start that support ticket with the following text: "Reporting from unable to update Minecraft Native Launcher bug to provide the information". This is so that our support team can find you easily and forward that to us.
Then include screenshots of the launcher, the launcher text log, your Xbox Gamertag, and information on how you own Minecraft Java and/or Bedrock. Was it a direct purchase on minecraft.net or by game pass?
Thank you for your report!
We're tracking this issue in MCL-21425, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.