Minecraft for Windows - Failed to Start Game

Hi there! 

Could you answer few questions regarding this issue, it will help with the investigation: 

• Do you have installed both older and newer Launcher?

• Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

• Have you tried signing out of all your Windows Apps, and the signing in again?

• Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

• Have you tried to re-registering MS store as written here? 

• Do you have enough free space on your disc drive?

• Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?

• Do you use VPN or any of the incompatible software on machine you try to log-in?  

• Could you provide us with more in-depth repro steps? 

Also please try this:

Go to the Microsoft Store application (https://aka.ms/MSStoreHome) - and go to Library and be sure you've cancelled all/any other installation attempts for this application.

You must install it on the C drive, so then you can navigate back to it (https://aka.ms/JavaBedrockEdition ) and click through to Bedrock or just click Install there and it should install Bedrock successfully via the Store. 

This ticket will automatically reopen when you reply.

@Zgajak

• Do you have installed both older and newer Launcher? No, I uninstalled all launchers, before re-installing the launcher via the Xbox App

• Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?  Yes

• Have you tried signing out of all your Windows Apps, and the signing in again? No

• Is your Windows and associated apps (Xbox app, MS store) up-to-date? Yes

• Have you tried to re-registering MS store as written here? This link give phishing warning

• Do you have enough free space on your disc drive? Yes

• Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)? Installed

• Do you use VPN or any of the incompatible software on machine you try to log-in?  No

• Could you provide us with more in-depth repro steps? There's not much to reproduce. History wise. I own Minecraft Java version. I then proceeded to install Minecraft for Windows via MS Store. Minecraft for Windows refused to open after installation was done. I proceeded to try and open the game via both my Minecraft launchers I had installed on my PC. The one launcher said "game incompatible with launcher", while the other launcher gave the same error "Failed to Start Game" whenever I clicked on the play button. I then uninstalled both launchers and any trace of Minecraft for Windows. In MS store I click on the Minecraft Java + bedrock combined version which opened the Xbox App. I proceeded to install the Minecraft launcher via the Xbox app. Then I tried to install Minecraft for Windows via the Minecraft Launcher, but it did show any progress so I proceeded back to the Xbox app where I chose to install the game and I could see it downloading and installing. After installation was done, I clicked play in the Minecraft Launcher and immediately got the error again "Failed to Start Game".

Thank you for your report!
We're tracking this issue in MCL-21568, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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