mojira.dev
MCL-21568

Cannot install windows edition

I was getting an error to update the client so I tried to just uninstall windows from the new Java and Windows Minecraft launcher app. When I did, I can no longer install it from the launcher or uninstall the full launcher and reinstall it with it downloaded.

I have also gone into the app itself and tried to reset and repair it.

It just keeps coming back with the install option and if click install then it just shows a play button that is grayed out and under installation the install button there is grayed out.

Linked issues

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Comments 29

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I'm having the same issue. I originally had it installed actually, but uninstalled it to try and reinstall it because for some reason mangrove swamps weren't generating at all and the blocks were missing from the creative menu. But now when I try to install it, it just freezes on a black bar that says error.

[media]
Donuts1000

Go to the Microsoft Store application (https://aka.ms/MSStoreHome) - and go to Libraryand be sure you've cancelled all/any other installation attempts for this application.

 

You must install it on the C drive, so then you can navigate back to it (https://aka.ms/JavaBedrockEdition ) and click through to Bedrock or just click Install there and it should install Bedrock successfully via the Store. 

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That fixed it! Thank you!

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Setting the status of the ticket as "Awaiting response" as the issue may occur in the near future.

If issue occurs, please, comment bellow to automatically reopen the ticket.

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The above solution did not work for me. Please see ticket below for further detail:

  1. MCL-21615

19 more comments
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I have the same problem, tried pretty much everything in the above and linked cases. In my case I upgraded from windows 8.1 to 10 and then upgraded to java+bedrock edition. Added my vote to above. Let us know when resolved. Ta

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I have tried everything to repair this. I don't even get a real error it just does nothing.  Why is there no stand alone installer for bedrock.  Seriously months of no fix is pretty terrible.

 

Especially when support is basically just there to send you the articles on the site.

https://youtu.be/9i6PnXATsyc

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Still wont work, no matter what it can't install.

Donuts1000

Anyone still running into this issue:

  • Please check to ensure your antivirus isn't blocking your software installation

  • Next, check to ensure you are logged in to the MS Store (https://aka.ms/MSStoreHome) using the same accoutn you're using to login to the Minecraft Launcher

  • Next, open the Xbox app (https://aka.ms/DLXboxApp) and make sure it doesn't show you any errors; if you're missing anything critical, it can help. 

  • Finally, check that all your windows updates are current & installed. 

Once you've taken those steps, try to install again.

[MCQA] Zgajak

Does this issue still occur to anybody?
Please update Launcher to the newest version.

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(Unassigned)

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