please help, after I did the install but there was no indication of the intended download data, and suddenly I couldn't press to play
MCL-21851
Can't PLAY to Minecraft for windows
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Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Have you tried to install Launcher from the minecraft.net website?
Are you logged in with the same account on MS store/Xbox app/Launcher?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date (please check regardless)?
Do you have enough free space on your disc drive?
Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?
Are your graphic card drivers up-to-date? Please check for updates regardless.
Could you provide us with more in-depth repro steps?
What I also suggest: disable all of the overlays like: Discord, Nvidia (or other graphic cards) overlay + be sure to turn off all of the program which can affect graphic settings like programs which read temperatures and cpu/gpu load.
You can also try this:
Go to the Microsoft Store application (https://aka.ms/MSStoreHome) - and go to Library and be sure you've cancelled all/any other installation attempts for this application.
This ticket will automatically reopen when you reply.