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MCL-21661

Not Connecting to Minecraft Servers or My GamePass

I Have Two Different Issues 

(1) Launcher Not Linking To My Gamepass, so it says I don't own either of the versions of game.

 

(2) Launcher is not connecting to server at all.

 

 

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For users running into the "Can't connect to Minecraft Services" and/or "Something went wrong" during login bugs - this has helped some users:
1) Close the launcher
2) Install the Xbox Console Companion App (https://aka.ms/XboxConsoleCompanion)
3) Open Xbox Console Companion App (not the Xbox app, though that may also work)
4) Sign in to the account you're using in the launcher in the Xbox Console Companion App. You do not need to do anything minecraft-related in the app, just sign in to the app itself directly.
5) Relaunch the launcher

Donuts1000

Additional request: To get this to the right team, I need a feedback hub ticket logged, to help gathered additional system logs. 

Type "feedback hub" in the search bar at the bottom left of your PC desktop

Open the feedback hub app

Title your feedback item something like "Minecraft Launcher: Can't connect to services" and submit

migrated

Thank you for your report!
We're tracking this issue in MCL-21713, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

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