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MCL-21980

If you have no xbox identity provider, launcher just displays a generic error of "something went wrong in the login process" when trying to login with microsoft account

If you have no xbox identity provider, launcher just displays a generic error of "something went wrong in the login process" when trying to login with microsoft account. It is rather confusing, so maybe add a check for needed dependencies and display according errors.

Spent a couple of hours trying to fix, stumbled upon the fix by chance as i could not sign in into xbox app, so tried to fix that first

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Comments 3

Hi there!

This ticket will automatically reopen when you reply.

I fixed the issue, my complaint is that the official MS Store launcher displays a generic error when there is no Xbox Identity Provider on the PC instead of saying that it has not found a dependency it needs.

  • Could you specify the issue? official MS Store launcher displays a generic error when there is no Xbox Identity Provider on the PC instead of saying that it has not found a dependency it needs

  • Could you record the issue? not unless i delete Xbox Identity Provider

  • Does this issue occur on minecraft.net website/MS store version of the Launcher? MS Store one, version for windows 7/8 worked just fine

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? Yes

  • Have you tried signing out of all your Windows Apps, and the signing in again? Yes

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? Yes

  • Have you tried to re-registering MS store as written here? Yes

  • Have you tried downloading 'Xbox Identity Provider' found here? Yes, it fixed the issue

  • Do you use VPN or any of the incompatible software on machine you try to log-in? No

  • Could you provide us with more in-depth repro steps? Delete Xbox Identity Provider and try to log in with microsoft account

 

Launcher has updated error codes/messaging

ZhanMak

(Unassigned)

Unconfirmed

launcher, log-in-fail, microsoft-account, xbox

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