mojira.dev
MCL-22025

Launcher does not start after update

Dear Madam or Sir,

After a launcher-update at the ‎‎20th ‎of Juli in ‎2022, ‏‎15:01:08 CEST, the launcher does not start anymore, but instead three consecutive error messages appear:

1.) First error message (from Windows, translation to English provided below):

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Minecraft.exe - Ungültiges Bild
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C:\Users\user\AppData\Local\Packages\Microsoft.4297127D64EC6_8wekyb3d8bbwe\LocalCache\Local\game\launcher.dll ist entweder nicht für die Ausführung unter Windows vorgesehen oder enthält einen Fehler. Installieren Sie das Programm mit den Originalinstallationsmedien erneut, oder wenden Sie sich an den Systemadministrator oder Softwarelieferanten, um Unterstützung zu erhalten. Fehlerstatus 0xc0000005. 
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OK   
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Translation of the first error message to English:

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Minecraft.exe - invalid picture
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C:\Users\user\AppData\Local\Packages\Microsoft.4297127D64EC6_8wekyb3d8bbwe\LocalCache\Local\game\launcher.dll is either not intended to run on Windows or contains an error. Reinstall the program using the original installation media, or contact the system administrator or software vendor for assistance. Error status 0xc0000005. 
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OK   
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2.) Second error message (from Minecraft Launcher):

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Minecraft Launcher
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Couldn't load launcher core from C:\Users\munkelt\AppData\Local\Packages\Microsoft.4297127D64EC6_8wekyb3d8bbwe\LocalCache\Local\game\launcher.dll: LoadErrorNotPresent

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If this is your first time running Minecraft, please ensure you are connected to the internet so we can download updates.
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OK   
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3.) Third error message (from Minecraft Launcher):

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Minecraft Launcher
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Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.
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OK   
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How do I get the launcher started again? Thank you very much for your help in Advance.

Best regards - Torsten

Linked issues

Comments 1

Hi there! 

Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue occur on newest version of the Launcher?

  • Have you tried to install Launcher from the minecraft.net website/MS store?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Have you tried signing out of all your Windows Apps, and the signing in again?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date (check regardless)? 

  • Have you tried to re-registering MS store as written here

  • Do you have enough free space on your disc drive?

  • Install newest version of JDK java.

  • Please also install Xbox identity provider and Xbox companion, and if you already have them, please update them in MS store.

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

This ticket will automatically reopen when you reply.

migrated

(Unassigned)

Unconfirmed

launcher-error, launcher.dll

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