mojira.dev
MCL-22092

I can't open the launcher when an instance of Minecraft is open

When I try to open the launcher (with shortcut) when an instance of Minecraft is already open, it just opens Minecraft. This didn't happen two weeks ago. 

Comments 1

Hi there!

  • Which Minecraft version is open?

  • Please also uninstall the Launcher, delete .minecraft folder (copy its content elsewhere before deletion) and then reinstall.

  • Restart your computer.

  • Are you logged in in both MS store and Launcher with the same MS account? 

  • Have you tried signing out of all your Windows Apps, and the signing in again?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Please update Windows (check for updates regardless).

  • Have you tried to re-registering MS store as written here?

  • Please also install Xbox app, Xbox companion and Xbox identity provider and sign in with the same account that you are logged in on MS store and in Launcher.

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

This ticket will automatically reopen when you reply.

Robin

(Unassigned)

Unconfirmed

Retrieved