Minecraft Windows 10 edition on my device (Omen 16z-c000) is not updating and is stuck out of date at version 1.19.11 instead of updating to 1.19.20.
Linked issues
duplicates 1
Comments 9
I uninstalled the game and then reinstalled the launcher. The launcher updated successfully but would not install Bedrock. Wait...Wuh? Huh. It seems one must install Java for bedrock to update.
Okay, It seems Java installed but not Bedrock. When I click the install button for Bedrock, I get no indication that the game is installing and it shows a grayed out play button.
Why would I need to install xbox companion? I have the Xbox app for windows from the MS store (no indication in MS store that it could be updated). I searched for Xbox identity provider in MS store but found nothing.
Hi again!
Xbox Console Companion: https://aka.ms/XboxConsoleCompanion
You can also open xbox app and see settings>general and look for dependencies section, and install everything.
Cancel your installation from the Launcher if you can. If you can't, just close the Launcher and go to the next step.
Go to the Microsoft Store application ( https://aka.ms/MSStoreHome) - and go to Library and be sure you've cancelled all/any other installation attempts for this application. Please also check if the installation process has started on Xbox app.
You must install it on the C drive, so then you can navigate back to it ( https://aka.ms/JavaBedrockEdition ) and click through to Bedrock or just click Install there and it should install Bedrock successfully via the Store.
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What does the XBox app have to do with the game updating? Please explain this. If you cannot, please request that someone else take this issue.
Hi !
Lack of all the Xbox components might cause problems with Dependencies and Entitlements. I say might, not necessary do.
That's why I recommend installing, and trying those solutions.
If you wish to seek other help, please contact Minecraft Customer Support directly.
This ticket will automatically reopen when you reply.
Okay. Well...I tried those solutions and it's still not working. And I haven't gotten any confirmation that this issue has been passed up the chain for investigation.
Thank you for your report!
We're tracking this issue in MCL-22175, so this ticket is being resolved and linked as a duplicate.
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Hi there!
Please Uninstall the game and install it again.
Please also install Xbox identity provider and Xbox companion, and if you already have them, please update them in MS store.
This ticket will automatically reopen when you reply.