I am getting an error that my Minecraft cannot verify that I have any products, so I should check my internet connection, but I can use Lunar Client and watch YouTube, so the launcher is broken. When I try to load up the game, it says cannot launch Minecraft. When it loads up the window, it crashes. Update, now, on the Minecraft.net website, it is saying I need to buy the game again, but when I click buy now, it brings me back to my Already own Minecraft? Download it again!
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I have same issue on windows11(22H2) pro with log
[Info: 2022-11-08 03:23:40.8366206: UserIdentity.cpp(628)] Successfully retrieved token
[Info: 2022-11-08 03:23:40.8366671: UserIdentity.cpp(897)] Attempted to retrieved token - [forced] - [notnull] - 0
[Info: 2022-11-08 03:23:40.8367999: NetQueue.cpp(695)] NetQueue: Starting net action https://api.minecraftservices.com/launcher/login
[Info: 2022-11-08 03:23:41.0904419: NetQueue.cpp(484)] NetQueue: Primary ip: 2620:1ec:40::46, Host: api.minecraftservices.com
[Info: 2022-11-08 03:23:41.0904965: NetQueue.cpp(573)] NetQueue: Action finished: https://api.minecraftservices.com/launcher/login
[Error: 2022-11-08 03:23:41.0905168: Common_p.h(153)] Error while sending request to https://api.minecraftservices.com/launcher/login
[Error: 2022-11-08 03:23:41.0905488: Common_p.h(179)] POST request to https://api.minecraftservices.com/launcher/login responded with: Response code: 503 Response body: {
"path" : "/launcher/login"
}
[Error: 2022-11-08 03:23:41.0906007: UserIdentity.cpp(926)] Error refreshing token: 4Same issue on Linux, I can only play the Demo, but then the button would display "Play offline" momentarily. I tried downloading the launcher again, loggint out then in again, the authentication server seems broken.
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue occur on Windows 10/11 version of the Launcher or Windows 7/8 version?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)?
Do you have enough free space on your disc drive?
Have you tried installing the Launcher on a different drive?
Are your graphic card drivers up-to-date? Please check for updates regardless.
Please also uninstall the Launcher, delete .minecraft folder (copy its content elsewhere before deletion) and then reinstall, restart your computer. Then please try to boot the Launcher.
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
This ticket will automatically reopen when you reply.
hey zgajak, i dont use any of those software, and i am on windows 11, with the latest launcher version, i have tried all the launchers i could, other than lunar client, which worked. I have not tried signing out and signing in again, yes, they all are up to date. yes. i had AT LEAST 5 gigabytes on my main drive where minecraft was installed. I have not tried a different drive. my drivers are up to date, i will try an uninstall, and as i said earlier i do not use any of those software. All I do is open the launcher, and then my notification side starts having a seizure
Hi again!
Can you please check if the issue occurs on the Windows 7/8 version of the Launcher?
Can you also please check if it occurs on BETA version of the Launcher?
This ticket will automatically reopen when you reply.
Thank you for your report!
We're tracking this issue in MCL-21713, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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I am also having this issue on Windows 10. I have also tried to see if i could get it to work offline with no success it just keeps looping with unable to connect to Minecraft services both connected to the internet and disconnected.
EDIT: Now the website is saying that i don't own Minecraft when it was showing that i owned it just a couple of hours ago. What is going on?