Minecraft Java Edition
Windows 7
Java 8 update 351 (64 bit)
1. About a week ago, the game in the launcher switched to offline mode.
I tried to reinstall it again:
completely uninstalled the game through the control panel and deleted the ".minecraft" directory
disable antivirus
went to the site minecraft.net, logged in with a Microsoft account and downloaded the installation file MinecraftInstaller.msi (Minecraft: Java & Bedrock Edition for PC) and launched it
when installing the installation game, the message "..launcher.dll: LoadErrorNotPresent" appeared
I have attached files to this paragraph of my message: launcher_log(1).txt and launcher.dll_LoadErrorNotPresent.jpg.
2. After talking with technical support, I updated the drivers and software. They also suggested to me an alternative way to download the game https://www.minecraft.net/en-us/download/alternative.
completely uninstalled the game through the control panel and deleted the ".minecraft" directory
disable antivirus
downloaded the Minecraft.exe file for Win7 from https://www.minecraft.net/en-us/download/alternative
run this file
an authorization window appeared (2.1.jpg), and entered your Microsoft account details (2.2.jpg)
the launcher window appeared (2.3.jpg), but the game mode was "PLAY DEMO" and at the bottom there was a message "Oh no something went wrong, and we couldn't connect to the minecraft services"
I clicked "Try again" several times, but nothing changed
tried to run the demo version of the game, but the message "Sorry, unable to start Minecraft. Please check your configuration." (2.3.jpg)
I have attached files to this paragraph of my message: launcher_log(2).txt, launcher_cef_log(2).txt, 2.1.jpg, 2.2.jpg, 2.3.jpg.
Linked issues
Attachments
Comments 8
Why did [Zgajak] make changes on 16/Nov/22 9:44 AM and change the status of the issue to "Solved"?
There is no solution yet and is not expected yet. The game doesn't work.
Where is a clear algorithm and tools for identifying the causes of this error?
Where is a clear instruction on how to fix this error in the client on the computer or on your servers?
There is none of this.
I'm still sorting through the scattered user comments that you provided links to.
But I have not yet found a solution to restore the performance of the game.
I'll add the proper message for you to read.
Thank you for your report!
We're tracking this issue in MCL-22317, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
"[[Helper] Jess Edward|https://bugs.mojang.com/secure/ViewProfile.jspa?name=nothing999]
We're tracking this issue in MCL-22317, so this ticket is being resolved and linked as a duplicate."
Thanks, it's clear now.
I read in the comments that sometimes the error can be related to the TSL protocol.
In this regard, I reinstalled Microsoft .NET Framework 4.8.
Using the IISCrypto utility, I determined that TSL 1.2 was available.
There was a question - does TSL 1.3 need to be installed for the normal operation of the game, or is it not needed?
I'm having problems after downloading and installing an updated game.
Shortly after creating and loading a new world, the processor starts to work at 100% load and its temperature rises above 80 degrees (checked versions 1.19.3 and 1.19.2). Therefore, I have to force quit the game using the process manager.
When I downloaded and installed version 1.12.2 of the game, everything began to work normally, as usual.
Check both MCL-20216 and MCL-22317 for possible solutions. If you have "Use beta version of the Launcher" checked, try without.