Since a few days I have a little problem to authenticate/connect with the authentication servers and i have absolutely no clue where the problem can be.
I think myself that there is something wrong on my computer who doesnt let it connect to the authentication servers.
I already wrote a ticket to Microsoft but they just told me to uninstall MCLeaks which was never on my computer till this point and to update my graphics card drivers.
Text is set to black, and game outputs to red.
The Minecraft game output seems like this (only the errors):
Failed to verify authentication com.mojang.authlib.exceptions.AuthenticationException: com.mojang.authlib.exceptions.MinecraftClientException: Failed to read value <!DOCTYPE html PUBLIC '//W3C//DTD XHTML 1.0 Transitional//EN' 'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd'><html xmlns='http://www.w3.org/1999/xhtml'><head><meta content='text/html; charset=utf-8' http-equiv='content-type'/><style type='text/css'>body { font-family:Arial; margin-left:40px; }img { border:0 none; }#content { margin-left: auto; margin-right: auto }#message h2 { font-size: 20px; font-weight: normal; color: #000000; margin: 34px 0px 0px 0px }#message p { font-size: 13px; color: #000000; margin: 7px 0px 0px 0px }#errorref { font-size: 11px; color: #737373; margin-top: 41px }</style><title>Microsoft</title></head><body><div id='content'><div id='message'><h2>The request is blocked.</h2></div><div id='errorref'><span>0i9p4YwAAAADRiojWThvqSrGtDOerCxC4RFVTMzBFREdFMDYxNABhODc2NTI0My1lMjE0LTQ4NmEtYmFiNC04NDAwMWI0MDA5YzY=</span></div></div></body></html> at com.mojang.authlib.exceptions.MinecraftClientException.toAuthenticationException(MinecraftClientException.java:28) at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.fetchProperties(YggdrasilUserApiService.java:159) at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.<init>(YggdrasilUserApiService.java:55) at com.mojang.authlib.yggdrasil.YggdrasilAuthenticationService.createUserApiService(YggdrasilAuthenticationService.java:161) at efu.a(SourceFile:711) at efu.<init>(SourceFile:431) at net.minecraft.client.main.Main.a(SourceFile:205) at net.minecraft.client.main.Main.main(SourceFile:51) Caused by: com.mojang.authlib.exceptions.MinecraftClientException: Failed to read value <!DOCTYPE html PUBLIC '//W3C//DTD XHTML 1.0 Transitional//EN' 'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd'><html xmlns='http://www.w3.org/1999/xhtml'><head><meta content='text/html; charset=utf-8' http-equiv='content-type'/><style type='text/css'>body { font-family:Arial; margin-left:40px; }img { border:0 none; }#content { margin-left: auto; margin-right: auto }#message h2 { font-size: 20px; font-weight: normal; color: #000000; margin: 34px 0px 0px 0px }#message p { font-size: 13px; color: #000000; margin: 7px 0px 0px 0px }#errorref { font-size: 11px; color: #737373; margin-top: 41px }</style><title>Microsoft</title></head><body><div id='content'><div id='message'><h2>The request is blocked.</h2></div><div id='errorref'><span>0i9p4YwAAAADRiojWThvqSrGtDOerCxC4RFVTMzBFREdFMDYxNABhODc2NTI0My1lMjE0LTQ4NmEtYmFiNC04NDAwMWI0MDA5YzY=</span></div></div></body></html> at com.mojang.authlib.minecraft.client.ObjectMapper.readValue(ObjectMapper.java:29) at com.mojang.authlib.minecraft.client.MinecraftClient.readInputStream(MinecraftClient.java:84) at com.mojang.authlib.minecraft.client.MinecraftClient.get(MinecraftClient.java:48) at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.fetchProperties(YggdrasilUserApiService.java:129) ... 6 more Caused by: com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $ at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:226) at com.google.gson.Gson.fromJson(Gson.java:963) at com.google.gson.Gson.fromJson(Gson.java:928) at com.google.gson.Gson.fromJson(Gson.java:877) at com.google.gson.Gson.fromJson(Gson.java:848) at com.mojang.authlib.minecraft.client.ObjectMapper.readValue(ObjectMapper.java:27) ... 9 more Caused by: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $ at com.google.gson.stream.JsonReader.beginObject(JsonReader.java:384) at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:215) ... 14 more
14:30:51.850
Failed to retrieve profile key pair java.io.IOException: Could not retrieve profile key pair at eva.a(SourceFile:130) at eva.c(SourceFile:69) at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1768) at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1760) at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:373) at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1182) at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1655) at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1622) at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:165)
And if i connect to any servers it says:
"Failed to log in: The authentication servers are currently not reachable. Please try again" With this game output:
Failed to retrieve profile key pair java.io.IOException: Could not retrieve profile key pair at eva.a(SourceFile:130) at eva.c(SourceFile:69) at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1768) at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1760) at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:373) at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1182) at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1655) at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1622) at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:165)
I hope someone can help me and if you need anything from me I will do my best to provide it
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i will check asap and answer you,
thank you
@turbo there are no "mojang" lines for me so it didnt help but thank you
It worked a couple of hours for me yesterday but now it again does not
Problem still exists for me, even tho Mojang tweeted they fixed the problem
Need help!
I also had it work for me for a brief while 3-4 days ago - after most of 2 WEEKS of "it broke on a long working setup with nothing changed", and several different attempts to try to get it to reinstall and start working.
I don't know how long, as I tend to leave my character online unless knocked off.
Issue STARTED on Monday, November 7 - sometime after the short-lived release of launcher version 2.3.481 - and is affecting 2.3.462 and beta 2.3.508 as well - on the Windows 7/8 launcher version (I run Windows 7, 10 was a "broke every time automatic update ran"" nightmare I will never repeat).
That Twitter feed is useless, almost no outages get reported there.
This sounds like the same issue as MCL-21713.
Its been a week and this problem haven't fix.
it repeat to verify in every few minute then , unable to locate product after that , it reset my skin and my auth info , it also does disable my migration cape option.
When are the launcher fix the issue?
It would appear that the servers covering the Oregon/Washington region (and a few scattered reports from elsewhere, like Idaho or Colorado) have been having issues almost all of this month, except for the first week or so and occasionally since - that have been masquerading as "launcher issues".
I have no idea why it has taken so long to fix the actual issue(s) - or if they're actually fixed long term.
Thank you for your report!
We're tracking this issue in MCL-21713, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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Does MC-207896 describe your issue?