Launcher not opening

Hi there! 

Could you answer few questions regarding this issue, it will help with the investigation: 

• Does this issue occur on Windows 10/11 version of the Launcher or Windows 7/8 version?

• Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

• Have you tried signing out of all your Windows Apps, and the signing in again?

• Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)? 

• Do you have enough free space on your disc drive?

• Please also see if it's already running in the Task Manager.

• Have you tried installing the Launcher on a different drive?

• Are your graphic card drivers up-to-date? Please check for updates regardless.

• Please also uninstall the Launcher, delete .minecraft folder (copy its content elsewhere before deletion) and then reinstall, restart your computer. Then please try to boot the Launcher.

• Do you use VPN or any of the incompatible software on machine you try to log-in?  

• Could you provide us with video of that issue?

• Please also upload launcher_log file from .minecraft folder.

This ticket will automatically reopen when you reply.

I have the same issue on :

• Windows 10 version of the Laucher

• I am logged in the Xbox app, the MS store and the launcher with the same MS account

• Signing out and signing back in didn't work

• All apps are up-to-date

• There is enough free space on my drive (200 GB)

• It is not already running (I checked the task manager)

• I don't have an other drive so I can't test if it works by installing on an other drive

• Graphics card drivers are up-to-date

• Rebooting my pc is enough to make the launcher open again

• I don't use a vpn

• I noticed that it happens when I put my pc in sleep and wake it up later or when I turn it off and later turn it on again. It seems to be a MS account connection issue because when I reboot my pc to make the launcher work, I am systematically logged off in the launcher

• ^{Here's video "evidence"}

Thank you for your report!

However, this issue is Invalid.

Your game, launcher or server is modified.

If you can reproduce the issue in a vanilla environment, please recreate the issue.

• Any non-standard client/server/launcher build needs to be taken up with the appropriate team, not Mojang.

• Any plugin issues need to be addressed to the creator of the plugin or resource pack.

• If you have problems on large servers like Hypixel, please contact them first as they run modified server software.

I can also suggest these solutions:

Install Xbox app, Xbox companion and Xbox identity provider.

Please go to Apps (apps & features) in Windows settings, click each app (Xbox app, Ms store, Xbox companion) then click advanced options, and then click on each one, 'Terminate' and 'Reset', then restart your computer.

Please also try to install Launcher 7/8 from minecraft.net website.

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