Description

I wanted to sign in through the Minecraft Launcher. When I clicked "MICROSOFT LOGIN", a window popped out. The login menu showed for a moment then disappeared.

Things tried

I have tried all the followings:

Waiting for the login menu to load for ≥ 2 minutes (and it still didn't appear);
- Reinstall the Minecraft Launcher;

Delete the followings:

~/Library/Application Support/minecraft
~/Library/Caches/com.mojang.minecraft
~/Library/Saved Application State/com.mojang.minecraft

Then reinstall the Minecraft Launcher;

Startup my Mac with safe boot (and the Minecraft Launcher is still not working);
Update my Java;
Temporarily disabling my antivirus/firewall software.

Screen recording URL

The original file excceds the file size restriction.

https://feedback.minecraft.net/attachments/token/yhN8gYcsp4QMtKpCbk1J8cpnz/

Attachments

launcher_cef_log.txt

launcher_log.txt

log_through_launcher.txt

Comments 5

[MCQA] krbaj 2024-10-15T10:17:40Z

Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:

Does this issue still occurs to you on newest version of Launcher?
Do you use VPN or any of the incompatible software on machine you try to log-in?

Could you provide us with more in-depth repro steps?

_{This issue is being temporarily resolved as}_{Awaiting Response}_{. Once the requested information has been delivered, the report will be reopened automatically.}

Quick Links:
📓 Bug Tracker Guidelines – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

migrated 2024-10-15T12:17:24Z

Regarding the two questions,

I have tried reproducing this issue on the newest version, v3.2.21-2.1.3. This issue still occurs.
As I have mentioned, I have tried to startup my Mac with safe boot, which means no software (except the system required), will be launched in start-up. Therefore, I didn't use any VPN or the imcompatible software mentioned.

Steps to reproduce

In /Applications, double click Minecraft.app, or launch Minecraft application through Launchpad or Dock.
Press the "MICROSOFT LOGIN" button.
A window will pops out and the issue happens.