mojira.dev
MCL-25807

"Can't load Minecoin balance." in the Bedrock page.

"Can't load Minecoin balance." in the Bedrock page despite having Minecoins in the marketplace

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Comments 7

Thank you for your report!

Please include the following information to help us understand your problem:

Steps to Reproduce:

  1. (Explain what needs to be done for the issue to happen)

Observed Results:

(Briefly describe what happens)

Expected Results:

(Briefly describe what should happen)

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Steps to Reproduce:

  1. Open the Minecraft Launcher.

  2. Switch to the Bedrock tab. 

Observed Results:
Launcher wouldn’t load Minecoin balance.

Expected Results:

Launcher should load and show Minecoin balance.

Hi again!
Does this issue occur constantly?
Does this issue also occur on BETA Launcher?
Do you by chance have problems with internet?

Yes, it occurs constantly even on the beta launcher. Internet connection is fine, I even tried uninstalling my vpn but the error still persists.

Hi again!

Can you please check if you can login on Minecraft.net?

Yep I can login just fine and it shows my Minecoin balance on it too.

Hi!
Could you try reinstalling the Launcher and checking if this issue still occurs?
If this issue still occurs after reinstallation please try deleting the ".minecraft" folder which can be found here: C:\Users\[username]\AppData\Roaming (Please make sure to buck up the folder before deleting it!)

This ticket will automatically reopen when you reply.

Quick Links: 📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Jeremiah Bien M. Barcelon

(Unassigned)

Community Consensus

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