mojira.dev
MCL-26767

launcher bug

the launcher says im offline and it cannot connect to internet despite me sitting 2 meters away from router and having good internet connection, it says it couldnt verify my purchased products and says to buy minecraft again even tho i have bought java edition 5 years ago and got bedrock for free i am very disappointed by this situation i dont wanna pay for minecraft again and i ask for return my minecraft stuff i have right to access!

i also tried to log off and log in again but it didnt fix the issue the problem error code swamp stopped to appear after i logged in again

Linked issues

Attachments

Comments 3

Thank you for helping us improve Minecraft! We saved your files:

[media]

answer me staff i need my minecraft which i purchased back right now!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi!
Thank you for your report! 

We're already tracking this issue at MCL-26764, so I will resolve and link this ticket as a Duplicate. 

I suggest also to browse through the main issue for potential fixes. 

If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

Quick Links: 
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Jakub

(Unassigned)

Unconfirmed

Retrieved