Bug reported

Please attach the complete output of the "Launcher Log"

Ticket resolved as incomplete, because no answer in a reasonable amount of time (1+ year), if it still happens, please update the ticket.

I brought a game card to download this for my daughter and it will not work on my computer this is my second attempt at buying this game for my daughter.. I will be going to GameStop today to try to return this card.. My daughter is so upset!!

Sent from my iPhone

> On Apr 3, 2015, at 9:01 PM, [Mod] Kumasasa (JIRA) <[email protected]> wrote:
>
>
> [Mod] Kumasasa resolved an issue as Awaiting Response
>
> Please attach the complete output of the "Launcher Log"
> Minecraft Launcher / MCL-3553
> Bug reported
> Change By: [Mod] Kumasasa
> Resolution: Awaiting Response
> Status: Open Resolved
> Add Comment
>
> This message was sent by Atlassian JIRA (v6.1.6#6162-sha1:7af547c)
>

this is what keeps coming up!!
[10:16:02] [Client thread/INFO]: Setting user: Jolie543[10:16:03] [Client thread/INFO]: (Session ID is token:26fec6ea907846878e5de6b766bfaa4e:15ea5ff008fa4d3593a4cef42801da68)[10:16:06] [Client thread/INFO]: LWJGL Version: 2.9.4[10:16:07] [Client thread/INFO]: Reloading ResourceManager: Default[10:16:07] [Sound Library Loader/INFO]: Starting up SoundSystem...[10:16:08] [Thread-6/INFO]: Initializing LWJGL OpenAL[10:16:08] [Thread-6/INFO]: (The LWJGL binding of OpenAL.  For more information, see http://www.lwjgl.org)[10:16:08] [Thread-6/INFO]: OpenAL initialized.[10:16:08] [Sound Library Loader/INFO]: Sound engine started[10:16:12] [Client thread/INFO]: Created: 512x512 textures-atlas## A fatal error has been detected by the Java Runtime Environment:##  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005cda55fc, pid=3920, tid=4748## JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops)# Problematic frame:# C  [ig4dev64.dll+0x55fc]## Failed to write core dump. Minidumps are not enabled by default on client versions of Windows## An error report file with more information is saved as:# C:\Users\user\AppData\Roaming\.minecraft\hs_err_pid3920.log## If you would like to submit a bug report, please visit:#   http://bugreport.sun.com/bugreport/crash.jsp# The crash happened outside the Java Virtual Machine in native code.# See problematic frame for where to report the bug.#AL lib: (EE) alc_cleanup: 1 device not closedJava HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
 Ana Bolognini

On Saturday, April 4, 2015 10:14 AM, Ana <[email protected]> wrote:

I brought a game card to download this for my daughter and it will not work on my computer this is my second attempt at buying this game for my daughter.. I will be going to GameStop today to try to return this card.. My daughter is so upset!!

Sent from my iPhone
On Apr 3, 2015, at 9:01 PM, [Mod] Kumasasa (JIRA) <[email protected]> wrote:

Message Title