Good morning,
as agreed with your service center, I expose you my problem. My problem is related to the marketplace. It doesn't load all the extra content. It does not load the Skins and it does not load the Emotes. It does not load the various worlds that I have downloaded and paid for, created by users. Until a few months ago everything worked, I haven't changed any settings. As for the connection, I even increased the power of my line and connected the Nintendo Switch with the network cable and not just Wi-Fi. But it's all in vain. I have no realm because it doesn't work. I can only tell you that I play through a MICROSOFT FollowedCurve24 ACCOUNT. Could this be the problem? Do I need a specific Minecraft account? But if I unlink my account, when I restart the game, the Nintendo Switch specifies that I have to go to https://aka.ms/remoteconnect I have to use a microsoft account and then they make me enter a code. Having said all of this, I don't have a REALM PLUS subscription. I am not interested, and it is specified that it is not mandatory, but I would not want that to be the problem that I cannot play for. I can only load a couple of worlds, one in creative, one in survival, but they are loaded with difficulty and still tend to freeze after a while. I hope I have clarified the problem. Daiana
Comments 10
I have the same issue. I've even uninstalled and reinstalled Minecraft on my switch and still find that the game lags while in worlds, and the marketplace doesn't ever load. I even swapped minecraft to a memory card with more space. It's been like this for several months now. I thought it would go away with the most recent update, but it didn't.
I was able to speak to a Microsoft operator. It seems that the problem can be solved by opening the NAT ports. But it is quite a complex procedure. I am waiting for more specific information from Nintendo.
I was able to speak to a Microsoft operator. It seems that the problem can be solved by opening the NAT ports. But it is quite a complex procedure. I am waiting for more specific information from Nintendo.
I managed to open the doors Nat. But still the problem persists. At this point I will start thinking about asking for a refund for the Minecons spent.
I managed to open the doors Nat. But still the problem persists. At this point I will start thinking about asking for a refund for the Minecons spent.
Have you checked for corrupted data on the Switch?
The ticket will automatically open when you reply.
Have you checked for corrupted data on the Switch?
The ticket will automatically open when you reply.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
I have the same issue. I've even uninstalled and reinstalled Minecraft on my switch and still find that the game lags while in worlds, and the marketplace doesn't ever load. I even swapped minecraft to a memory card with more space. It's been like this for several months now. I thought it would go away with the most recent update, but it didn't.