My kids have Amazon Fire HD 8 tablets (10th generation). I downloaded Minecraft PE to an older Fire tablet, then shared the app (through Family Sharing) to their tablets last week. Because they're still minors, I had to change privacy settings to what I wanted through accounts.xbox.com.
It worked for the first few days, but did shut down pretty often. Now, whenever we open the app on either HD 8 tablet, the app only stays on for a few seconds, then closes. I can't even click on any buttons before it closes on me.
I uninstalled and reinstalled on the HD 8 tablets and cleared the cache on the Silk browser (something I read online that might help), but neither seems to help. Plus, it deleted the realms that they created and bought.
Can someone please help? I've spent a lot of time trying to troubleshoot this and am ready to give up.
BTW, I didn't know what to select for the questions, "Affects Versions."
Thanks.
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[Mojang] Mega_Spud (Jay)
[Mojang] Mega_Spud (Jay)
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If so, please make sure the ticket description contains the following information:
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