Good night,
I have been the whole day checking the computer with microsoft assistant and they appointed me to contact with you because we have a problem with the grafics and we can not play, They have told me that the problem is with you because they have already done all from their part.
We have Minecraft for windows 10 in a PC.
Please we need help
Awaiting for your answer. Regards
Miguel Arana
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Hello! Are you reporting a bug for "Minecraft"? If so then you reported this bug in the wrong project. To report a bug for Minecraft, click the Minecraft Logo. This is the Minecraft Earth bug tracker. :/

Do you use a device with AMD graphics?

Do you use a device with AMD graphics?

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
To make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
To make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
Steps to Reproduce:
1.
2.
3.Observed Results:
(Briefly describe what happens)Expected Results:
(Briefly describe what should happen)
Sometimes a short video of the issue can be useful also.
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Yes I have AMD graphics. Please help!
Here you have a video
[media]
Yes I have AMD graphics. Please help!
Here you have a video
[media]
Thank you for your report!
We're tracking this issue in MCPE-109870, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as Fixed. The fix will arrive in a future version or is already included in the latest development version of the game; you can check the Fix Version/s field in that ticket to learn more.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit

Thank you for your report!
We're tracking this issue in MCPE-109870, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as Fixed. The fix will arrive in a future version or is already included in the latest development version of the game; you can check the Fix Version/s field in that ticket to learn more.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit