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MCPE-113243

Minecraft while loading the game flashes red and crashes, Windows 10 Pro N

I just purchased Minecraft. 
Version: 1.16.20102.0 

I spent hours on the phone with Microsoft, they ran all diagnostics on my PC, said they were great.

I installed the game.
When I go to launch the game, the mojang screen loads then goes to minecraft screen, freezes, flashes red and crashes.  

It won't load the game.
Microsoft can't find out any reason why it would do this and said it has to be an issue with Minecraft software, to have a developer find out this buy.

Please advise.

Related issues

Comments

migrated

Thanks for the response.  CPU usage is low under 5-7-%.

migrated

I have updated software and drivers still same issue

 

Arisa Bot

Thank you for your report!
We're tracking this issue in MCPE-102530, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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migrated

(Unassigned)

Unconfirmed

Windows

Windows 10 Pro N

1.16.201 Hotfix

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