My son has purchased Craftable Furniture but cannot load into the game, every time he tries it crashes and brings up an error screen. I notice other users have reported the same problem, when is this likely to be fixed please? He saved to buy it and is very disappointed.
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Thank you for your report!
We're actually already tracking this issue at MCPE-114221, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
Unfortunately, we don't know when this issue will be fixed.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Please could you tell me how to get a refund on this. Craftable Furniture has disappeared altogether now but my son has not received a refund. We do not have a transaction code as I bought him coins through the Nintendo eshop which he spent on the pack.
Thank you for your report!
We're actually already tracking this issue at MCPE-114221, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
Unfortunately, we don't know when this issue will be fixed.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki