[MCPE-115611] Get "invalid or corrupt skin" message.

I recently purchased Minecraft on ps4 after playing it years ago on ps3. I also purchased the star wars mashup pack and I could use the skins but no one in my session including friends could see them which I don't really mind. However, the next day I tried to enter the same world wearing a star wars skin and a message popped up saying invalid or corrupt skin so I had to close my application and go back as the default skin which is not ok considering I spent money on that skin. I was forced to delete and reinstall the application and then I could wear my skin again. However the next day I had the same message while loading into a friend's world and no matter which skin I switched to I still had that message. This needs to be fixed asap as it's not just me but other players around the community experiencing this and this bug prevents players from playing the game. Thanks

Linked issues

is duplicated by

MCPE-119983 PS4, corrupt skin / invalid

relates to

MCPE-107425 The skins from some Marketplace skin packs cannot be seen by other players

Comments

kiizde 2021-04-19T14:21:48Z

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).

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[Mojang] Mega_Spud (Jay) 2021-07-17T10:04:56Z

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki