I am unable to get the Marketplace or Realms to load. It keeps telling me to check my internet connection, but my Switch is connected, and I'm able to play other online multiplayer games with no issues. I've also done things like remove the Switch from the dock and bring it closer to the AP and changing my DNS settings.
The game can load my Xbox account (and brings up my handle), but that's all it can access.
There's no mention of any downtime on the official Twitter or wide-scale outages on other third-party uptime monitoring websites.
I've also tried archiving the software and reinstalling, since this fixed a bug of uploading a new map to a Realm a few months ago, but that did not work for this issue.
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[Mod] OcelotOnesie
Thank you for your report!
We're tracking this issue in MCPE-88185 and REALMS-5845, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main tickets it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
[Mod] OcelotOnesie
Thank you for your report!
We're tracking this issue in MCPE-88185 and REALMS-5845, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main tickets it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki