mojira.dev
MCPE-120402

Failed to Sync World Data

After the update to 1.16.201 (non beta) 2 of my worlds display the following error when trying to play:

Failed to Sync World Data

"The world is not fully synced or has been corrupted. try playing the world on a console where its in a good state and try migrating it again"

The 2 worlds in question are named By-Tor's Mansion (approx 200MB) and Mi Casa Grande (approx 500MB).

I have a total of 7 worlds and my other 5 worlds play with no issue.

I have performed the following:

Removed my MS account from my XBox
Added my account back - Same issue
Removed my game date (console only)
Open Minecraft synced my worlds - Same issue
Changed my XBox from Wireless to wired - Same issue
Updated my XBox (3/10/21) 
Updated Minecraft to 1.16.210

The issue is still present after performing all of the above. 

I contacted Microsoft they have gone through my XBox, my account and Minecraft and confirmed all is working.

Related issues

Comments

[Mod] OcelotOnesie

Thank you for your report!
We're tracking this issue in MCPE-40552, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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defilippo_games

Minecraft version 1.17.11 (latest update) issue still persists.

I have done the following:
1.) Called Microsoft
2.) Following Microsoft troubleshooting, I remove my account from my Xbox
3.) Restarted the console
4.) Logged back on to the Xbox
5.) Loaded Minecraft, tested the world's giving the World Sync Error - Same Sync Error
6.) Test with a working world - Successfully loaded
7.) Following Microsoft troubleshooting, I remove Minecraft from my console
8.) Restarted the console
9.) Reinstalled Minecraft
10.) Loaded Minecraft, tested the world's giving the World Sync Error - Same Sync Error
11.) Test with a working world - Successfully loaded

Microsoft confirmed that my account, console and game are working correctly.  It was recommended by Microsoft that I contact Mojang support for this issue.  Microsoft states that this issue in an in-game issue and needs to be resolved by the developer.
Mojang - I am looking to have an update on this issue.  Microsoft at least provides phone support and troubleshooting.  Something Mojang is seriously lacking in.  In-game data is stored on Mojang Servers and some from Mojang needs to look into this. I would expect a much better response to such a widespread issue.

 

Also I have tried using a different XBox console and the 2 affected worlds would not download.  Same error message.

I do not consider this ticket closed because Mojang is monitoring it under ticket # MCPE-40552.  No one from Mojang has reached out to me regarding this issue and has done nothing to resolve it.  The only troubleshooting support I received was from Microsoft.

Please do not close this ticket until I agree that it is ready to be closed and that I am satisfied with the resolution.

Arisa Bot

⚠️ Please do not add Affected Versions to resolved reports.

Have a look at the Resolution and the comments to see why this ticket has been resolved. If you think this ticket has been resolved erroneously you can contact the Mojira staff on Discord or Reddit.

-- I am a bot. This action was performed automatically! If you think it was incorrect, please notify us on Discord or Reddit

Arisa Bot

⚠️ Please do not add Affected Versions to resolved reports.

Have a look at the Resolution and the comments to see why this ticket has been resolved. If you think this ticket has been resolved erroneously you can contact the Mojira staff on Discord or Reddit.

-- I am a bot. This action was performed automatically! If you think it was incorrect, please notify us on Discord or Reddit

defilippo_games

Minecraft version 1.17.11 (latest update) issue still persists.

I have done the following:
1.) Called Microsoft
2.) Following Microsoft troubleshooting, I remove my account from my Xbox
3.) Restarted the console
4.) Logged back on to the Xbox
5.) Loaded Minecraft, tested the world's giving the World Sync Error - Same Sync Error
6.) Test with a working world - Successfully loaded
7.) Following Microsoft troubleshooting, I remove Minecraft from my console
8.) Restarted the console
9.) Reinstalled Minecraft
10.) Loaded Minecraft, tested the world's giving the World Sync Error - Same Sync Error
11.) Test with a working world - Successfully loaded

Microsoft confirmed that my account, console and game are working correctly.  It was recommended by Microsoft that I contact Mojang support for this issue.  Microsoft states that this issue in an in-game issue and needs to be resolved by the developer.
Mojang - I am looking to have an update on this issue.  Microsoft at least provides phone support and troubleshooting.  Something Mojang is seriously lacking in.  In-game data is stored on Mojang Servers and some from Mojang needs to look into this. I would expect a much better response to such a widespread issue.

 

Also I have tried using a different XBox console and the 2 affected worlds would not download.  Same error message.

I do not consider this ticket closed because Mojang is monitoring it under ticket # MCPE-40552.  No one from Mojang has reached out to me regarding this issue and has done nothing to resolve it.  The only troubleshooting support I received was from Microsoft.

Please do not close this ticket until I agree that it is ready to be closed and that I am satisfied with the resolution.

Arisa Bot

⚠️ Please do not add Affected Versions to resolved reports.

Have a look at the Resolution and the comments to see why this ticket has been resolved. If you think this ticket has been resolved erroneously you can contact the Mojira staff on Discord or Reddit.

-- I am a bot. This action was performed automatically! If you think it was incorrect, please notify us on Discord or Reddit

defilippo_games

(Unassigned)

Unconfirmed

Xbox

XBox One S (Latest update as of 3/10/21

1.16.210

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