mojira.dev
MCPE-129704

Clear Account Sign In Data button does not work/cannot be clicked on

When you tap on the Clear Account Sign in Data button, the button becomes selected in green but nothing will happen. I am unsure if this is just a bug on Kindle Fire or if this is a bug on all devices because I only have a Kindle Fire. Someone in a youTube comments section said it happened to them on Android (im not sure what version), so that would be worth checking out when fixing this bug. 

I am not able to attatch screenshots because I can't transfer them onto my MacBook but i hope this description is good enough.

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Attachments

Comments 13

Is this still an issue in the latest version (1.17.10)? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
This ticket will automatically reopen when you reply.

Yes. This is still an issue in the latest update of Minecraft bedrock edition. I have tried to clear account sign in data and it still doesn’t work. This is also a problem for PlayStation 4.

Steps to Reproduce:

  1. Open Minecraft bedrock 

  2. Go to settings.

  3. Enter the Profile screen in settings.

  4. If you are signed in to any Microsoft accounts sign out of them.

  5. Press the "Clear account sign in data" button.

Observed Results:

Nothing happens...

Expected Results:

A text box should appear saying if you want to clear the sign in data.
 

I have added the version 1.17.10 in the affected versions list. I tested it again and it's still broken

The "clear sign-in data" button doing nothing on Playstation is tracked at MCPE-96635.

3 more comments

I just checked to see if this is still an issue, and the button doesn't even exist anymore, it's been removed?

The button is still there for me. Did you make sure you were signed out of your Microsoft account? The button only appears when you're signed out.

Ah, I see, I was signed in. My apologies for being a bit harsh there

I just checked logged out and the button still doesn’t work.

popdynamite5511: please stop commenting when you add an affected version. The version shows at the top of the report so your comments are just spam that makes substantive comments harder to see.

popdynamite5511

(Unassigned)

685381

Confirmed

Multiple

Fire OS 7.3.1.9

1.18.10.24 Beta, 1.17.11 Hotfix, 1.17.10, 1.16.221 Hotfix, 1.17.32, ..., 1.18.2 Hotfix, 1.19.0, 1.19.10, 1.19.20, 1.19.21 Hotfix

1.19.40.20 Preview, 1.19.40

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