There is an error in the pancake layer, which appears to need to be reclaimed, but there is no button to reclaim it
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is duplicated by 13
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Hello.
I found a solution which worked for me. First you must install the beta version of Minecraft. Once you're playing the beta there should be an option for you to claim the cape for your account once again for free. Here's a quick video demonstrating this:
https://www.youtube.com/watch?v=meRgFV7aAMw
After you've claimed the cape you can uninstall Minecraft Beta and reinstall the current live version of the game and still have the cape.
I am also having this issue on Windows 10 ever since the added the hotfix yesterday. I can't download the cape, even though I owned it prior. I am going to wait for them to fix it as installing beta is too much hassle.
The bug appears on all bedrock platforms since it relates to your profile. So the simple fix of reinstalling within a beta version, equipping it, and installing the public version won't work unless you have access to the BETA, which simply not many can.
I have the issue, but also the first cape doesnt even show up as an option for me, does anybody have a fix for that?
I have it too and solved 2 min ago I think it is because of microsoft store or something. I don't know absolutely how it is works but look your microsoft store is it working (like downloading apps or something) if it is works and there is not change then try to open your xbox game bar and xbox console assistant( I use here translater for my language maybe I type it wrong) then try to enter game. In my game its solved.
I can confirm this, it started to happen after updating to the 1.17.2 hotfix