I have noticed problems with activating Market place purchased skins (in templates). I am able to "equip" skins at the Marketplace, but when I get out of the Marketplace, the skins are NOT accessible. According to a developer (RASA Studios, The Theme Park) this has been a KNOWN issue for some time. I did search this bug site, but the reports are too many, and across various years of time. Please FIX the interface of the Marketplace, Minecraft, and Mojang so that the skins (stand alone skins AND skins within templates) are accessible. In the meantime, I request 'Truth in Advertising" at the Marketplace, such that "Skins associated with this purchase will NOT be accessible until further notice." Thus, consumers would decide whether or not to make a purchase, based on what is 'really' accessible.
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki