mojira.dev
MCPE-136051

Realm Completely Reset and Won't allow backup download

First, the 1.17.10 update corrupted all our realm backups and forced me to upload an old backup to save the world. Today the realm was completely reset at random with no warning and I was just online this morning in a perfectly fine world. I would provide screenshots, however realms wont even let me "edit" or view any of the realm backups. An active world with over 400 players, completely wiped from existence and replaced with a blank seed, not even the same seed. World size hit 4 GB, but if that's the threshold and the realm resets at that point, there needs to be a backup warning. I now have no backups and over 400 people have lost all of their progress. Looking forward to a fix here.

Comments 8

Okay my world keeps corrupting and it just hit 4 GB idk what to do.

You should still have backups though right?Β 

check your gbs on all ur worlds, worlds can corrupt if there is not a lot of device storage

(Happened to me on a loot randomizer world)

your realm must hAVE a lot of progress
mines like 523mb

It happens almost every day and I don't know how to keep it from happening so often.

Thank you for your report!

However, this issue has been temporarily closed as Awaiting Response.

Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?

This ticket will automatically reopen when you reply.

Quick Links:
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This is exactly what happened to me. at a world size of 2GB

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

Grizzy Nitrogen

(Unassigned)

Unconfirmed

Multiple

Windows 10

1.17.10

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