[MCPE-15629] Cannot login to Xbox Live through MCPE even though I can login at xbox.com

This issue may get removed due to duplication, but no one seems to have issue of just not being able to sign into Xbox Live at all. Some people can sign in once and have trouble the second time, but I can't seem to get it the first time.

Steps to Reproduce
1.Go into Minecraft PE
2.Try to sign in

It will take you to the page and allow you to try and login, but when you input your credentials and press login it gives you the error shown.

This glitch occurred when connected to WiFi and I went to Xbox.com and logged in with no trouble at all

Linked issues

is duplicated by 4

MCPE-15810 I can't seem to be able to sign into xbox live , I get an error saying that something went wrong. Resolved

MCPE-15908 When I try to log in xbox live, I can't. Resolved

MCPE-15987 XBL Authentication failure does not permit password re-entry, must force quit and clear data Resolved

MCPE-16203 When try to sign in on Xbox live it says make sure you are online, then try again. We are unable to connect at the moment. Resolved

relates to 1

MCPE-14515 Can't sign in for the second time after sign in the xbox account Resolved

Attachments

Comments 20

Uzonna Emenuel 2016-06-17T23:09:39Z

In addition, I have already tried re-downloading Minecraft PE and I had no success

Jarukrit Sripaploen 2016-06-18T03:17:20Z

I also have that same problem on my ipad air. I can sign in on xbox.com but not in minecraft

Uzonna Emenuel 2016-06-18T11:40:43Z

Maybe this a glitch found only on iPads

Pol Abadia Conejos 2016-06-27T17:42:42Z

No the glitch is in the pc windows 10 too

rplatham 2016-06-27T17:52:22Z

Please comment with your xbox live user IDs below (we will change the comments to be visible to Mojang and moderators only if you don't want to share your xbox live name publicly). Alternatively, please indicate the following about your XBox Live user ID:
(1) the total number of characters in your name
(2) any spaces?
(3) and non-standard keyboard characters?

10 more comments

Pol Abadia Conejos 2016-06-28T16:39:16Z

The problem is that I even don't have a gamertag by the fault of this bug

Pol Abadia Conejos 2016-06-30T03:03:33Z

heyyyy, can you fix it? cause i've been waiting for about a month and the bug is still alive

Uzonna Emenuel 2016-07-04T12:20:25Z

(1) 6
(2) No
(3) No

[Mojang] Mega_Spud (Jay) 2016-07-09T07:52:59Z

I have just had this issue using 0.15.2 on my Nexus 5 Android 6.0.1.

It's been mentioned that this is an issue with the xbox app itself (not MCPE), and there is a workaround by changing the device's Region setting:
www.minecraftforum.net/...
I don't think this will work on Android devices though, as I can't find a regional setting.

Purely anecdotal I realise, but I managed to eventually sign in by:

Closing the MCPE app (swipe)
Force stopping the xbox app (via app settings)
Switching Wifi off and on again
Starting MCPE, wait 20 seconds and tap Sign In.

[Mojang] Mega_Spud (Jay) 2016-07-10T21:50:56Z

According to this post, you might be able to log in if you turn off any 'Power Saving' mode on your device.

Uzonna Emenuel 2016-07-11T16:35:05Z

The methods posted in your first comment (both the WiFi one and the location one) didn't work. As for your second comment, my iPad 2 has no "Power Saving" features.

[Mojang] Mega_Spud (Jay) 2016-07-29T12:45:17Z

Does this affect the latest version? Please reply if it does.

Uzonna Emenuel 2016-08-06T14:13:46Z

Yes this affect Minecraft 0.15.4

Adrian Östergård 2016-08-23T12:11:37Z

Could you please check which time format you're using on your device? If you're using the 12-hour format, please change to the 24-hour format and then try again.

Uzonna Emenuel 2016-08-25T17:11:44Z

Yes, I do use 12-hour format timing and I will change and try again

Uzonna Emenuel 2016-08-29T20:59:25Z

I can confirm that no matter which time format I use the Xbox live sign in still doesn't work.

Uzonna Emenuel 2016-08-29T21:00:19Z

Also I confirm that this glitch is still present in MCPE 0.15.6

AMAN4700 2016-11-18T04:34:21Z

This is a bulk resolve of issues that haven't been updated to 0.16.0+ yet. Please comment below (To open the ticket) and update your affected versions. If you cannot reproduce the bug, please write in the comments so we can resolve it as "Cannot Reproduce". Thank You!

[Mojang] Mega_Spud (Jay) 2018-01-03T14:46:18Z

This ticket has been resolved as 'Cannot Reproduce' as it has no response was received recently.

Joy 2019-11-28T12:52:40Z

It says disconectedf from xbox pls help