mojira.dev
MCPE-162769

World download not updating

Hi, I purchased a new world - Noob to Pro prison escape - for my son. It downloaded by now just says update and he cant use it. We have deleted the world and re-downloaded it but the same result. 

Please advise how we can fix or refund us the minecoins

Many thanks 

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[Mod] EVGENSYPERPRO

Thank you for your report!
We're tracking this issue in MCPE-156172, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

Unfortunately we are not able to offer refunds here at the bug tracker. For any account or purchasing related queries please contact Minecraft Customer Support directly.

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1.19.30

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