This started happening to me after I got my ps5, I have tried to delete and remake my custom skin and it still resets to the base skin (alex or the other characters if I used them). its extremly frustrating especially since I just purchased at least £5 worth of clothing for my skin now I cannot use it because of how long it takes to remake after it gets reset every single time I have logged in and This has been going on for a few days. I know other people have already reported this but I noticed they were all from 2020 and before and most were marked as resolved which definetly is not the case at least not anymore so please can this be fixed.
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Oh geez and here I thought I was the only one who had this problem on my Bedrock account. I have a Switch version in addition to a PC and Pocket Edition version, so this glitch seems to be across ALL consoles for Bedrock. Interestingly enough, I still have the skins I download from websites like Minecraft.net, still VERY accessible and ready to use. But it's always the custom skins that are made up with stuff you can buy from the Marketplace or the Character Creator that refuse to stay. I want back my custom skins, damnit!
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We're tracking this issue in MCPE-53398, so this ticket is being resolved and linked as a duplicate.
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I am also having the same problem, whether I play on a personal world or my relm my skin resets every time I close the game and reload it. This is happening on MCPE/ Bedrock on my galexy s22 ultra, my PC, my switch, and IPad air. All of witch just started after the most recent update 1.19.50