mojira.dev
MCPE-53398

Character Creator not saving created skins after restart

When I create a character in the character creator and close the app, the character won't be saved and I would have to redo the whole thing again

Related issues

MCPE-54720 Skin Creator Bugs! BDS-2145 My created charater disappears even if saved also it changes to steve sometimes alex please fix it BDS-2286 Character creator not working and skins not loading BDS-2421 Characters skins don’t load BDS-2495 Every time I play Bedrock, I have to reassign and re-customize all of my skins BDS-3816 Character creator BDS-12229 Every time Minecraft is closed and then reopened all the skins are gone BDS-12236 Whenever I leave the Minecraft app it deletes my skins that I have saved. BDS-12241 Minecraft keeps deleting the skin I've made BDS-12245 My custom skins don't show up BDS-12257 Please help me with this bug BDS-12620 Skin would be different than what players would've had for the character they created BDS-12806 My skin does not save!! BDS-13833 skin BDS-14207 Avatar deleted BDS-15554 my costomized skin that was base on Minecraft items is not showing ingame MCPE-53156 Skin won't save MCPE-53817 New skin editor doesn't save edited skins MCPE-54393 Custom skins will not save I tried 3 times MCPE-54451 Character Creator doesn’t save skins MCPE-54960 Skin Creator does not save once you quit the game MCPE-56393 Custom skins getting deleted MCPE-56811 Character won’t save after editing MCPE-57422 the character creator contiously erases my custom characters MCPE-57697 Character creator MCPE-57800 CHARACTER CREATOR MCPE-58240 Character Creator skin failing to load, deleted. MCPE-58346 Character doesn’t save MCPE-58444 My custom character doesn't save after leaving minecraft MCPE-58935 Character 3 is not saved in Character Creator MCPE-58986 Custom Skins Glitching MCPE-59034 Skin Bug: Skins not saving MCPE-59052 Characters have to be recreated Everytime I sign in to a game. The character I saved on my account does not apply when I sign into a game. MCPE-60051 Skin creator not saving skins properly MCPE-60438 skins that you create or own get deleted when i log off MCPE-66113 A problems with personal skins? MCPE-67117 Game doesn't save skins after creating a custom one on Character Editor. MCPE-67512 my skin is constantly changing randomly MCPE-67746 Custom Skins get lost MCPE-72947 custom characters MCPE-73012 When you create a character with the character creator and it says it saved MCPE-85626 Skin creator resets skin after closing mc MCPE-86134 Skin Deletion Problem MCPE-87025 Skins Deleted Frequently MCPE-87178 character number three from the character selection disappears MCPE-87342 Custom skins on Xbox one don't save MCPE-87438 character are esased when you sign back on MCPE-87521 Skins Reset MCPE-90689 All skins resetting MCPE-91066 Skins Not Saving MCPE-95036 Characters Creator Skins Don't Save After Quitting Game MCPE-96339 Skins are resetting ! MCPE-96465 Skins created on character creator are deleted when reloading the game MCPE-100465 Character Creator doesn't load objects MCPE-111212 Skin Error MCPE-115619 Custom skin as Steve/Alex MCPE-118380 When I enter the creator/profile and change my character and then logout my character is not there. (for character's like on skin seed) MCPE-119454 Skins change after restarting app MCPE-120533 My Minecraft skins have been deleted. I've tried to get it back but they are default now. MCPE-120617 Custom skins do not save or sync MCPE-120655 Ok so I reload The game, and then my skins reset. MCPE-120672 when you exit from minecraft the custom skin is not saved and you have to put it back in version 1.16.220.51 bedrock MCPE-121312 Skins deleted when entering app on mobile MCPE-121318 Skin Bug MCPE-121320 Character Creator Skin Not Loading MCPE-121324 Creater Character Skins MCPE-121326 Skins Bug MCPE-121327 My character reset to default everytime I open the game MCPE-121332 Skins deleting after logging out and they are back to Steve and Alex skins MCPE-121348 Character Creator skins Not Loading MCPE-121350 PS4 Bedrock edition/potentially other platforms may be experiencing Missing custom skin slots/saved skin slots MCPE-121352 My skins keep getting removed even though Im on my own world MCPE-121355 Skin delete MCPE-121357 Skins not loading in MCPE-121363 Character creations are resetting to default MCPE-121370 Skin Loading Issue MCPE-121375 This bug mostly has to do with skins MCPE-121376 Charactor Creator Defaults To Default Skins Upon Opening Game MCPE-121377 Custom-skin glitch MCPE-121396 The skin is forced to become the default skin when the Nintendo switch is started. MCPE-121420 Characters Wiped MCPE-121482 Skins getting erased after update MCPE-121561 Skins disappearing MCPE-121562 Avatar Won't Load. MCPE-121588 Skin wont save on switch MCPE-121638 Import Skin MCPE-122129 My minecraft skin turns into steave skin every time I leave minecraft MCPE-122130 can you please fix your silly mistake i saved my skin and i went to play my Minecraft my saved skin just disappeared can you please fix your mistake MCPE-122139 Character problem MCPE-122145 Skins are not loading. This is happening every couple of days. It seems to occur with marketplace updates MCPE-122147 Characters from character creator are not saved. MCPE-122176 Characters were deleted after exiting game MCPE-122177 skins being erased MCPE-122182 Resetting of Profiles MCPE-122327 Everytime I log in to minecraft, My skin got reset!! MCPE-124215 Skin become default after restarting MC MCPE-124315 Custom skins don't save when you exit the game MCPE-124534 Log onvand log off skin MCPE-124591 My skin changed into steve when i relog minecraft MCPE-124628 Skins resetting MCPE-124635 When you make a character creator skin on the main menu then go into your game then it resets to Steve Skin MCPE-124827 Skin not remembered MCPE-124948 An imported Skin will be back to a Steve skin when you restart the App MCPE-125541 Profile choice MCPE-125729 Non-saving custom skin MCPE-126041 Skin changes back to Steve/Alex whenever the game starts MCPE-126414 Skin problem MCPE-127389 invisable player MCPE-128816 Skin resets to steve when you quit MCPE MCPE-128834 Custom skins reset when app is closed MCPE-129309 Skin Giltch when I leave the game skin change MCPE-129408 Won't save character edit. MCPE-130109 Character Avatars Deleted MCPE-130161 Skin MCPE-136266 Skin is being reset MCPE-152378 Customized Skin changes back to standard Steve Skin after every log out MCPE-155921 Character customization resets completely when I login MCPE-156475 Skin not saving MCPE-156967 Skin resets everytime we open Minecraft MCPE-159410 Skins bug whenever I join MCPE-161709 Custom skins desapear. MCPE-162347 Character creator skins do not load or save MCPE-162918 My skin always resets to the stupid default one MCPE-164214 Minecraft dressing room charactor reset to default. MCPE-165060 Custom skin resets everytime i reload onto Minecraft Ps5 MCPE-165091 Custom character creator bug MCPE-165215 Skin Deleted MCPE-178075 Skins just deleted after i leave game MCPE-179356 I keep creating a character only for it to be completely ereased when I re-log into my minecraft bedrock edition MCPE-181655 Bedrock characters get deleted randomly MCPE-181817 Customized avatar resets to a base skin after each day

Attachments

Comments

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This bug is present on xbox. If you choose a classic skin (skin pack) in the character creator on the next load it will forget the skin used ojnthat character and replace with default steve or alex.  This is worse than it was in 1.12.2 when most of the time you would have to wait until after sync to see the correct skin, now you have to wait until after sync and then manually set it every time.

[Mojang] Mega_Spud (Jay)

Is this still an issue for players in the latest beta version?

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I'm having this issue on IPAD 6th generation IOS is up to date. Using bedrock 1.13.0 released.

I'm not sure if this is the right place to post this as the bug says its bedrock but its dealing with version 14 beta?! Maybe I'll keep looking.

No other major bugs so far.

tyman888

Still a problem. On Xbox One X in the latest Beta.

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Still affects 1.14.0

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This happens on Windows 10 as well

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Happening on latest ps4 version as well

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Yaa , this problem is still not fixed on android.

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XBox1: v1.14.1 (and previous versions on XBox). Saving either a free or purchased skin is spotty. Every now and again it will reappear, but mostly always needs to be re-chosen.

 

Switch: v1.14.1 Have had to recreate custom character every time, although the creator always says my chara is saved. Weird that I never know how many Steves I'll see appearing in my chara slots when I return to recreate. Once a Steve appeared in 4 of the 5 slots. Today, the chara I made yesterday reappeared (couldn't get her in her correct clothes, though)! So did the correct version I made several days ago!? Hope at least one of them stays. 😃

GoldenHelmet

I believe MCPE-53887, MCPE-57697, MCPE-57800, MCPE-58240, MCPE-54706, MCPE-59967, MCPE-59837, MCPE-58935, MCPE-61021, and probably also MCPE-54953 are duplicates of this.

Basically the character creator only functions if your internet connection is active and does not intermittently lose connection. I think it is saving characters only to your xbox live account and not to the local device. If you open Minecraft while your internet is not connected you will get a default skin, and if you then enter character creator all your skins will be blank and you have to recreate a skin to even exit the character creator to play the game. I am uploading a video of myself stuck in the character creator. I had to use Alt-F4 to close the game (Windows 10) in order to get out of the character creator.

(Note that although in the video it is giving the "Multiplayer restricted" message, I was playing single-player in a local world. My internet was not connected when I opened Minecraft and it defaulted to Alex. I initiated internet reconnection and began playing in the world, then after a few minutes tried to load my normal skin, and got stuck).

[media]
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Also won't let me reload this char is still broken and it's annoying.

migrated

add the all-versions label to this report as this is across all platforms

migrated

https://bugs.mojang.com/browse/MCPE-61021 is absolutely not a duplicate of this bug. The end result may be similar, and they may have related fixes, but it is not the same issue.

Brian

Agreed

GoldenHelmet

Can anyone confirm if this is still an issue in the 1.14.20 hotfix?

The description of MCPE-55278, which is fixed in this update, seems similar enough to me that I suspect these could have had the same or related causes. I have just tested opening the game without internet connection and was greeted by a strange error message and my custom and downloaded skins being unavailable. I was able to still choose the unloadable skin slots in character creator, exit, and play in a world, with my appearance reverting to Alex or Steve. After exiting Minecraft, reconnecting internet, and reloading, all of my skins/characters came back. So, I am thinking this issue is partially fixed. This was on Windows 10 pc.

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@GoldenHelmet

Hi, yes! I can confirm that it's still an issue. In fact, right now, the character creator freezes the game whenever I try to create a custom skin. It's extremely annoying and is ruining the experience for me and my sister.
This is on PS4.

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My character doesn’t have arms and also it’s hat is not on his head 😞

migrated

I'm still having this problem on PS4, as are two of my friends - skins fail to load, customise character section is completely blank, and skins can't be selected or bought from the store or from owned packs. Fed up at this point, it's been bothering us every single time we play

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This is also on switch and is extremely infuriating!

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*Affects Version/s:*1.14.32.1

*Fix Version/s:*None

Labels:
None

Environment:
XBox, Switch, and mobile versions

Confirmation Status: Confirmed

Description

Every time I load Minecraft on a different system, all my characters are lost. What I mean is the skin. So, say I load a fun skin like the shark from the Beasts skins. I play on my XBox One and save and close for the night. Then, I load Minecraft on my phone the next day (or on my Switch), and try to switch my character back to the default girl (bumblee bee shirt and pigtails version of alex) I usually play with, but she's gone. I switch back to my XBox to load her up, because she definitely was there last night, but nope, she's now confirmed to be deleted from there as well. This happens a LOT. I created a fun blue character on the switch, loaded it up on my xbox, and the next day she was gone after I played my bumblebee shirt default girl. This is really frustrating because now I have to go back in a recreate my character EVERY DAY before I start playing. Can I please get those hours of my life back?? lol not really, but please fix this bug it's super frustrating.

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Same issue on Bedrock Xbox one x. Character skin resets to Steve or Alex default despite recreating custom skin in character edit every login. 

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same issue on xbox one, windows 10, and ios

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This is still a problem on Xbox One I can't recreate my skin because the character creator won't load any items and the Marketplace Sun-Times won't load you fixed it in one of the nether bettas but you broke it again.

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Still affects 1.16.1 on the switch really frustrating

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This seems to happen a lot when switching between Minecraft and Minecraft Earth

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This is still happening on Xbox One X as of version 1.16.20. Sometimes it deletes one created character back to Steve or Alex, sometimes it's 2 or 3 created characters back to default. 08/15/2020

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This is now happening on Switch after last version update 1.16.210

Custom Skins that were there were replaced with Steve or Alex 

Updating the Skins does not get saved after closing out of the game.  

osfanbuff63

This seems to have appeared to a lot of people in 1.16.210, including me and my friends.

migrated

The same as I have on PS4. I log in and cannot access the store. The characters are also reset every time I leave Minecraft. Before all of this, I had downloaded Minecraft again to play it, and I saw this!🙁

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Definently happens in 1.16.210, I'm on FireOS (Amazon) and so far it happened every time I logged in after March 14

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This is now happening in 1.16.210 on my iPad.  A custom character I've had for a while is now gone and now no custom characters are saved whenever I log out and back in.

xXGlitchSlayerXx

This started happening to me on Windows 10. Even though I edit the skins they reset every time I restart the game.

AmbientSteve405

I have had that problem yesterday, but It appeared to be a temporary server issue.

Jonathan5733

The issues you were having yesterday was a temporary Xbox Live server issue (as mentioned by Hayden) that has since been fixed

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And why isn't the bug even fixed?

[Mod] Umija5895M

Please see the Bug Tracker FAQ for answers to these kind of questions.

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I have this issue on Nintendo switch.  However mine at times will not remember my Steve profile skin color and every time I play it alternates the chosen profile for me between Steve and Alex.  I just wanted to put my info in on this to show support for fixing it.

GoldenHelmet

@RAC: You can show that you are affected by a bug and want it to be fixed by clicking "Vote for this issue" at the top right. Please do not add comments just to say "me too." Comments are for adding information that might be helpful in reproducing, fixing, or working around the bug.

migrated

Similar issue, may or may not be related.

  • Bedrock v1.16.221

  • Win 10 PC

  • All saved characters within Character Creator reset to Steve after (de)activating a texture pack. 

  • am able to successfully save characters in the creator and they are only deleted when changing texture packs (that I've found so far).

  • I've maintained internet connection throughout and have closed and reloaded Minecraft multiple times but the saved characters are all gone. See attached screenshots. 

I first noticed this in the release 2 prior to this one and I've now confirmed it happens only when activating or deactivating a texture pack – even ones developed by Minecraft from the Marketplace.

Please let me know what additional information I can provide to help with this issue.  I'm happy to do some testing, send screen records, etc. 

Thank you!

[media]

Please disregard, I realized this was user error. The added pack was preventing everything but the default Steve skin from showing. Removing the back revealed nothing was actually deleted or missing.

Now to find a better way to identify chunks... 

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Confirming presence in 1.17.30.20.  Neither Steve, Alex or the third character can be edited for use in more than one game session(when you log out of the app the data is lost).   I also get a glitched version (wrong skin colour) of Steve on loading.

migrated

No longer affecting me since updating to 1.17.30.21.  Thank you.

migrated

Issue Still affecting Windows 10 version in v1.18.12

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1.18.33

 

Still broke.  And what was the point of the clear cache button?  Not seeing that it makes a difference.

 

Just to recap, when offline on the Nintendo Switch platform there is no ability to select a character.  Even to switch between Steve or Alex requires a complete shutdown and restart of the game.  The Character Creator menu screen shows five (5) ghost images.  No buttons function on this screen.  Even skins in downloaded worlds are unavailable.  So I cannot access any of my paid content.

 

Of all the bugs I've seen, I have only reported on a few, but this is the one that got me to create an account in order to post to these threads.  It has been open a long, long time.

GoldenHelmet

I experienced this bug for the first time on both of my accounts this week. I use each account on a separate computer. On both computers I opened Minecraft to find that all of my characters made in the character creator had been deleted. Most of the characters had been used unchanged for months without issue. On one account there was one skin from a marketplace world that was still saved. The deletion seemed to coincide with an update to the character creator UI and the following pop-up screen now showing whenever I go into the character creator:

[media]

migrated

Occurs in 1.18.31. Periodically the character creator skins that were saved reset altogether, and do not appear when checking multiple platforms.

After further review, it appears that almost all of the unlocked (paid and achievement-based) options are intermittently unavailable. Even some of the free, base options are missing, including colors.

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Running 1.19.22 on Nintendo Switch, and this has been an issue since the catastrophic 1.18 earlier this year. Deleting game data, uninstalling, and reinstalling while logging out and back into the microsoft account fixed it back then, but I shouldn't have to do that EVERY TIME I start up the game. A fix needs to be found and soon!

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Bug still not working for 1.19.40. I tried resetting/deleting and uninstalling the game like a previous user tried in 1.19.22 but not fix within that regard. 

Windows 10 is the platform I used.

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This is a very annoying bug. I just use a skin from the marketplace and I have to re-select it almost everytime I play. This started happening to me when they added more default characters that I can guarantee no one uses.

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Every time I log into the most recent stable version of bedrock on PC, the custom character in the third slot is overwritten with Makena. I re-do the character, save, log off, switch to another PC, and it happens again.

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I've had this issue for so long and it's made me not want to use the creator at all because I know it'll corrupt if I breathe too heavily.

How has Microsoft not figured out a way to back up character creator?

 

[RANT START]

Why is Bedrock so buggy that Switch has a random chance to just not log you in and you just have to hope it works?

Why is Bedrock so buggy that mobile has a chance to just stop me from logging in unless i'm screen recording?

ik this is unrelated but the next bedrock update should entirely focus on fixing usability issues like these.

and revamping switch entirely, as is it's almost impossible to even play a lot of the time for seemingly no reason

[RANT OVER]

migrated

It’s a shame they haven’t fixed this since 2019 and any new ticket submitted about this gets marked resolved and referred here with no solution.

A game shouldn’t have so many issues on just the main menu. It makes me not want to play. I not only have the skin deletion issue but also my purchased items sometimes just don’t show up until I go into marketplace and back out or restart several times. I also have to log in to my microsoft account every time I start the game.

 

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This is a basic feature of play and still does not work on PS4. It’s poor service to not sort this out by now.please get on it.

FiremanW41

I've recently started experiencing this bug in 1.21.30.
If I import a skin from a .png file and select it then restart the game, my skin will reset to the default Steve skin, however, if I select a skin from the marketplace then restart the game, my skin will stay as the one I selected.

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(Unassigned)

274341

Confirmed

Multiple

Android 9

1.19.40.24 Preview, 1.17.30.20 Beta, 1.17.10, 1.16.230.54 Beta, 1.16.220, ..., 1.19.60, 1.20.51 Hotfix, 1.20.62 Hotfix, 1.20.81 Hotfix, 1.21.20

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