mojira.dev
MCPE-155921

Character customization resets completely when I login

Besides my issue with Quadral being forcefully deactivated for no reason, now, every time I log on my character goes back to standard Steve/Alex. I can go in and customize and dress up my characters as much as I want, but the second I log off the game and log back on, back to Steve/Alex.

My screenshots have timestamps on the bottom right so you can see I went in, customized, I closed the game after saving the character, opened it back up, went back to bland ol' Steve.

I dont understand what is going on or how to fix it.

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Thank you for your report!
Unfortunately, I was not able to reproduce this issue on my end. Is the problem occuring on Character Creator and Classic Skins? Do you have any problems with connections or logging in?

This issue has been temporarily closed asΒ Awaiting Response.Β This ticket will automatically reopen when you reply.

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Yeah, its happening to both Character Creations and any that have Classic Skins. I don't have issues logging in on my computer, but my switch always has issues connecting to my account.Β 

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This happens to me aswell, any character customisations/classic skins reset when reloading the game after restarting my pc

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This started to happen to me, as well. Yesterday I had no problem. Today only Steve and Alex appear even in slots that were customized before. Windows 10 Pro; Version Β  Β 10.0.19044 Build 19044

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I just recently had this issue. What happens is when you've haven't signed in in a while, it completely forgets your character creator data (just those). It gave me "failed to load character 5" and then counts down to "failed to load character 4" and so on. This is just my case so I hope this helps a little.

COL9gamer

Affects 1.19.22

[Mod] EVGENSYPERPRO

Thank you for your report!
We're tracking this issue in MCPE-53398, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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(Unassigned)

Community Consensus

Windows

1.18.31, 1.19.0, 1.19.21 Hotfix

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