When I try to load a specific world it will always say "synching user data" and I'll inevitably get a failed to synch pop up along with the Xbox error code (0x80830003) and the text "we can't save more data for this game or app". This error only appears for one of my worlds. The world size is 3.9 gigabytes and occasionally the entire storage of the game itself will increase by this much despite the world still being inaccessible. Occasionally I will also get the Xbox error code (0x83860012). When my world was able to be played on I was still unable to get it to save to the cloud. If I left the world it would show the message "cloud quota is full". Deleting world's doesn't fix this problem. I can't play this world on realms but i can play this on Minecraft preview. This has persisted into the Trials update.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Could you please provide more details and/or attach media?
Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
Steps to Reproduce:
1.
2.
3.Observed Results:
(Briefly describe what happens)Expected Results:
(Briefly describe what should happen)
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Bug Tracker Guidelines – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues) – 📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Thank you for your report!
We're tracking this issue in MCPE-40552, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki