[MCPE-181138] character creator not loading

the characters i made in character creator/dressing room aren't there and they keep loading for an eternity and this has been happening since 1.18v

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We're tracking this issue in MCPE-155025, so this ticket is being resolved and linked as a duplicate.

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can confirm that this is happening on PC as well, I can't remember when it started exactly but it's been at least a year