Dear Mojang Studios Support Team,
I hope this message finds you well. I am writing to report an issue I have been experiencing with Minecraft Pocket Edition. Whenever I attempt to connect to servers within the game while using my Internet Service Provider's (Jio, in India) 5G network, the connection fails, and I receive a "Disconnected from the server" message.
Interestingly, this issue does not occur when I switch to Jio's 4G network; the game connects to the servers without any problems on 4G. The problem seems to be specific to the 5G network.
Here are some details that might be helpful:
Device: Motorola G64 5g
Operating System: Android 14
Minecraft Pocket Edition Version: 1.21.1.03
Internet Service Provider: Jio (India)
Network Type with Issue: 5G
Network Type without Issue: 4G
I have tried restarting my device, reinstalling the game, and even resetting network settings, but the issue persists. I would appreciate any assistance you can provide in resolving this connectivity problem.
Thank you for your attention to this matter.
Best Regards,
Die Hard Minecraft fanboy
Linked issues
is duplicated by 16
MCPE-185842
Unable To Join Server On 5g Networks (In India Specifically)
Resolved
MCPE-186704
Not being able to join servers
Resolved
MCPE-186964
Servers and realms not joining in minecraft pocket edition
Resolved
MCPE-187325
I Can't Join any Servers in My Minecraft For a Year
Resolved
MCPE-187885
Unable to join any External Server
Resolved
Attachments
Comments 13
migrated
Are you sure its not a network provider issue? Some people said that Jio 5G network doesn't support UDP protocol, which Minecraft uses to send packets from Sevrer to Client and vice-versa.
True5G is the network name on which we are unable to join game Serive Provider is Jio (Owned By Relience)
True5G is the network name on which we are unable to join game Serive Provider is Jio (Owned By Relience)
I having the same issue but what makes it different is even i try to switch my network to 4G i still cant join any external servers it shows “Disconnected from server”