Dear Mojang Studios Support Team,
I hope this message finds you well. I am writing to report an issue I have been experiencing with Minecraft Pocket Edition. Whenever I attempt to connect to servers within the game while using my Internet Service Provider's (Jio, in India) 5G network, the connection fails, and I receive a "Disconnected from the server" message.
Interestingly, this issue does not occur when I switch to Jio's 4G network; the game connects to the servers without any problems on 4G. The problem seems to be specific to the 5G network.
Here are some details that might be helpful:
Device: Motorola G64 5g
Operating System: Android 14
Minecraft Pocket Edition Version: 1.21.1.03
Internet Service Provider: Jio (India)
Network Type with Issue: 5G
Network Type without Issue: 4G
I have tried restarting my device, reinstalling the game, and even resetting network settings, but the issue persists. I would appreciate any assistance you can provide in resolving this connectivity problem.
Thank you for your attention to this matter.
Best Regards,
Die Hard Minecraft fanboy
Linked issues
is duplicated by 16
BDS-19855
Jio or bedrock problem
Resolved
BDS-19892
We can't join Minecraft bedrock server with 5g network specially with jio 5g
Resolved
MCPE-185842
Unable To Join Server On 5g Networks (In India Specifically)
Resolved
MCPE-186704
Not being able to join servers
Resolved
MCPE-186964
Servers and realms not joining in minecraft pocket edition
Resolved
Attachments
Comments 12
migrated
Are you sure its not a network provider issue? Some people said that Jio 5G network doesn't support UDP protocol, which Minecraft uses to send packets from Sevrer to Client and vice-versa.
True5G is the network name on which we are unable to join game Serive Provider is Jio (Owned By Relience)
True5G is the network name on which we are unable to join game Serive Provider is Jio (Owned By Relience)
I'm also unable to join any external Minecraft bedrock edition external servers, I've tried Restart network, out & Login, updating the game etc. But still, it doesn't let me join the server: check the video https://youtu.be/8vaIyTQfWfU?si=OCs3uNIE1-b5itlN
After some research, I found that this issue is more likely affecting India country, we need use VPN to join any server but the thing is why? Is India restricted country or blocked minecraft? Answer is no then why we need VPN for it.
Mojang Please take a look at india region for Connecting to external server / realms.
Also unable to join Realms, this original clip long and to be fit in 10mb i've speed up this clip to 3.5X speed.
Minecraft should improve the connections between client and Server, so please do something about it i've paid for this game and now im free to play but after updates this issue is appearing and im really unable to join any multiplayer services just only in minecraft and not any other platforms/games, even minecraft Java has better connections with Servers.
I having the same issue but what makes it different is even i try to switch my network to 4G i still cant join any external servers it shows “Disconnected from server”