Recently I formatted my computer and re-installed Windows 10 Pro. So I re-installed minecraft bedrock edition and when i went to equip my skin and cape. I found that i did not have the founder''s cape which i used to have!! I double checked I'm using the same account and everything. I don't know how to re-create this error specifically but the first time i installed the game (before formatting my laptop) I downloaded the game from the Microsoft store. And today i installed bedrock edition through the official minecraft launcher. Thankfully i at least still have my pan cake cape. I'm scared i might lose it too suddenly.
Thank you,
Username is : DyedGrassBlock
UPDATE: i dont know how but its solved!! hopefully it STAYS that way! thank youu again <3
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Duplicate of MCPE-103568, Account/Billing issues, Not a bug
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Thank you for your report!
We're tracking this issue in MCPE-103568, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid. Please take a look at the parent ticket (MCPE-103568) and see if an explanation is provided there in the description of the ticket or in the comments for why this issue is invalid.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki