Player is unable to join server despite both being on the same version. Have tried restarting both PC and game, checking for more updates, and deleting & re-adding the server with no change.
Steps to reproduce: Join external server
Expected result: Connect with no issues, as usual
Actual result: Player receives “Version not supported” error and is unable to connect
Both the server and the player are updated to 1.12.1. As far as I can tell, they are the only player on the server experiencing this.
However, I was able to find a reddit post made yesterday, from a different player experiencing the same issue.
Image 1: Server version
Image 2: Error message player receives
Image 3: Player’s game version
Linked issues
duplicates 1
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Comments 9
same issue, tried connecting to this server on linux mint, im going to try again but others said they faced the same issie after updating, I genuinely believe this is a version issue, precisely as the error says
If the version is the issue, then why is it only one player experiencing this?
Not sure why it’s marked resolved. Player is still unable to connect.
Both myself and the player experiencing the issue are on the same game version, confirmed by checking the microsoft app store (where the game is updated). But I am able to connect to the server no problem, while they get the outdated client issue.
This report is resolved as a duplicate of MCPE-226366 .
The fact that this player is the only one experiencing it points to an issue on their end. One of the comments in that Reddit post backs this up; it said a VPN was causing the issue. You should ask this player if they are using a VPN or anything similar and if so, to turn it off.