mojira.dev
MCPE-226366

"Your version is not supported" when attempting to connect to servers

Mine has updated to version 1.21.100.
My PC is on this version, and so is my phone.
When you download the server from the official website, it comes at 1.21.100.7.
So, when I log in from my phone, it works, but when I log in from my PC, it says the version is incompatible.

Linked issues

BDS-22820 Latest BDS says 1.21.100 is incompatible. Resolved MCPE-226314 Unable to join world Resolved MCPE-226300 "Version not supported" despite both server & player being on same version Resolved MCPE-226351 Can't join minecraft servers because of "unsupported version" even though it is supported Resolved MCPE-226427 Can’t log into multiplayer server Resolved

Attachments

Comments 42

Hi!
Thank you for your report, however, this issue has been temporarily closed as Awaiting Response.

Could you please provide more details or/and media files. As such we have no repro of this issue. 

  • Can you provide the server’s Build ID, Branch and Commit ID? You can find it in the console after the server have been opened.

Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem: 

Steps to Reproduce: 

Observed Results: 

(Briefly describe what happens) 

Expected Results: 

(Briefly describe what should happen) 

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This ticket will automatically reopen when you reply. Thanks!

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I’m having the same issue, this is my info:

Build ID: 35767063

Branch: hotfix_21_u10

Commit ID: 98aaa32f94e0440ba67be562ccf07fefefbac0d9

same issue when installing brand new linux based bedrock server.

seems like up to date server is running on 1.21.100.7 whilst all other up to date clients are running on 1.21.100

Steps to Reproduce: 

1, download Minecraft Dedicated Server Software for Ubuntu (Linux)

2, set up using default settings including port forwarding so its accessable via wan

3, try connect to server and encounter version issue

Observed Results: 

when connecting to server other WAN get a unsupported version error. however when connecting via lan i have no issues

Expected Results: 

Connect with no issues

Version: 1.21.100.7
Build ID: 35767061

Branch: hotfix_21_u10
Commit ID: 98aaa32f94e0440ba67be562ccf07fefefbac0d9

same here, having the same issues, just on windows

32 more comments

This was the information from my Survival server:

Survival
Version: 1.21.100.7
[2025-08-29 18:49:18:178 INFO] Session ID: 28d8b4a1-b5de-4d4e-bc53-7166b9664bb7
[2025-08-29 18:49:18:178 INFO] Build ID: 35767061
[2025-08-29 18:49:18:178 INFO] Branch: hotfix_21_u10
[2025-08-29 18:49:18:178 INFO] Commit ID: 98aaa32f94e0440ba67be562ccf07fefefbac0d9

This is after I updated survival today:
Version: 1.21.102.1
[2025-08-29 19:15:31:573 INFO] Session ID: e27fb2a4-b23e-4f13-a67a-401d8cc7bc10
[2025-08-29 19:15:31:573 INFO] Build ID: 36160546
[2025-08-29 19:15:31:573 INFO] Branch: r/21_u10
[2025-08-29 19:15:31:573 INFO] Commit ID: 468d0e14b95e8c003f79d1a82cdaa729522efab6

Still no change.

I spun up a new server without anything from the old one to see if the Switch would connect.

Version: 1.21.102.1
Build ID: 36160546
Branch: r/21_u10
Commit ID: 468d0e14b95e8c003f79d1a82cdaa729522efab6

Same error message.

I tried to change the port, with no effect on the Switch being able to connect.

This is still an issue.

Followed same steps as you Megan. I tried to connect to server via wan and lan and still not working.

I found something out. When you enter wrong IP or port, this message also pops up even though it doesn’t exist at all. Like it pops up instead of “Server not found”. But I found no solution for that. Maybe that can slightly help

[media]

Here I attached a video that shows joining to a completely made up IP and port. It say the same instead of “Server not found”. Normally (when the IP and port exists) it just joins me to the server without this message. So it’s problem in searching for the server or just wrong IP or port

I have the same issue. Server version is 1.21.102 and the Xbox and iOS clients are version 1.21.101. I can’t play on my server.

Alf Garrido

(Unassigned)

1460640

Community Consensus

Multiple

1.21.100, 1.21.101 Hotfix

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