[MCPE-226557] Error D-0010 is preventing me from joining Realms servers and changing my skin and acess marketplace

Hello, I recently encountered a bug where I can’t connect to a friend’s Realms server. The Realms tab doesn’t load, I can’t access the Marketplace, and I also can’t change my skin. The error code D-0010 appears. I have already uninstalled and reinstalled the game several times, reset my console to factory settings, signed out of my account, restarted my internet modem, and none of these options worked.

Linked issues

duplicates 1

MCPE-226277 Marketplace/Dressing Room shows D-0010 error, and multiplayer can't be accessed Open

Attachments

IMG_1228 (4f76b63c-e467-4973-b8b1-157973dfdec9).jpeg

IMG_1229 (77169aea-c494-4f33-b302-586812d6bff0).jpeg

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IMG_1233 (2b0c843a-b6f0-4e3e-bdea-8d126327d306).jpeg

Comments 2

[MCQA] jKakub 2025-08-12T08:36:41Z

Hi!
Thank you for your report!

We're already tracking this issue at MCPE-226277 , so I will resolve and link this ticket as a Duplicate.

I suggest also to browse through the main issue for potential fixes.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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Amy 2025-08-13T17:17:58Z

I have the same issue on my PS5. I tried everything to fix this issue. But nothing works. Few updates ago, I had the same issue. After a while Minecraft did work fine. But since the 1.21.100 Update, I have this issue again. I hope Mojang can fix it soon. I want to play in our Realm.