Minecraft ERROR D-0010

Hello, Microsoft team,

I am an Xbox Game Pass Ultimate subscriber and have always sought to make the most of the platform's benefits. Even after the recent subscription price increase, I remained loyal because I believe in the quality of the services and Microsoft's commitment to its users. However, over the past four days, my experience with Minecraft has been extremely frustrating due to error code D-0010.

Because of this issue, I am unable to play online, access the Marketplace, or use basic game functions. I have tried every solution available to me: I reinstalled the game, restarted the console, changed the network settings, checked my router, changed NAT, and even looked for alternatives within Xbox itself. None of this has solved the problem. Researching the issue, I realized that I am not the only one experiencing this situation—there are reports of several users facing the same problem for months. This indicates that it is a broader issue that needs direct attention from Microsoft.

It is extremely frustrating to pay a subscription of approximately R$120 per month and not be able to enjoy the contracted service. It feels like helplessness: we are investing in a service expecting a complete and quality experience, and we end up facing a barrier that prevents us from doing exactly what motivated us to subscribe. It is important to note that the frustration is not mine alone: many other users share the same dissatisfaction, and this situation