[MCPE-23443] Game crashes beyond Mojang screen

When loading Minecraft Pocket Edition, the game will never load past the Mojang screen. Originally it would crash once and then say 'Global Resource Pack reset: A crash was detected' but now it isn't loading AT ALL. I am on a Lumia 550.🎮

Linked issues

duplicates 1

MCPE-21236 Game crash on startup (Windows 10 Mobile) Resolved

Attachments

Minecraft_ Windows 10 Edition 15.07.2017 11_07_51.png

Minecraft_ Windows 10 Edition 15.07.2017 13_24_14.png

Minecraft_ Windows 10 Edition 17.07.2017 14_47_53.png

Minecraft_ Windows 10 Edition 17.07.2017 14_48_07.png

Comments 10

Krzysztof Ludwiszewski 2017-07-15T09:26:08Z

I've got the same problem.

Lewis Doll 2017-07-15T09:30:40Z

@Krzysztof Ludwiszewski are you on a Lumia 550 too?

Krzysztof Ludwiszewski 2017-07-15T11:14:54Z

No, I'm on a Windows 10 PC.

[Mojang] Shoghi Cervantes 2017-08-16T14:23:18Z

Could you possibly upload the world that causes this issue?

Marcin Julluk 2017-08-27T18:13:44Z

I even can't load mc, only logo screen

KopperXP 2017-08-28T00:37:29Z

Confirmed by my...

Duncan 2017-08-28T09:16:16Z

It's the whole game, not just a world.Steps to reproduce, get a Windows phone, then download Minecraft off the store, there will be a good chance it won't work. This problem happens for me too.

Duncan 2017-08-28T09:19:10Z

If the problem is a world, we can't access it anyway.

Duncan 2017-08-28T09:22:09Z

Although people can still play the demo version,(I think)

bemoty 2017-09-01T12:05:54Z

Thank you for your report!
However, this issue is a Duplicate of MCPE-21236.

If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.

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