• Short description of the issue
Opening the color selection in the Character Creator shows a completely empty screen with no color options or swatches.
• Steps to reproduce the issue
Launch Minecraft Bedrock Preview.
On the main menu, tap the "Dressing Room" button
click/tap the “create character” or “edit character”
Choose a customizable part like skin, hair and eyes
Tap the color selection button
• Expected result
The color picker opens and shows the full grid of color swatches for selection.
• Actual result
The color picker screen opens but is totally blank—no colors or options load at all. Can't customize colors. (Video attached)
Linked issues
is duplicated by 1
Attachments
Comments 2
Hi) Is this still an issue in version 26.32 and later?
This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Thank you for helping us improve Minecraft! We saved your files: