• Short description of the issue
Opening the color selection in the Character Creator shows a completely empty screen with no color options or swatches.
• Steps to reproduce the issue
Launch Minecraft Bedrock Preview.
On the main menu, tap the "Dressing Room" button
click/tap the “create character” or “edit character”
Choose a customizable part like skin, hair and eyes
Tap the color selection button
• Expected result
The color picker opens and shows the full grid of color swatches for selection.
• Actual result
The color picker screen opens but is totally blank—no colors or options load at all. Can't customize colors. (Video attached)
Thank you for helping us improve Minecraft! We saved your files: