A few years ago I bought the PC/mac version of the game, and earlier tonight I tried to request the free download code for the Windows 10 version and I can't do that. This is the only Mojang account I know I have, and I might have downloaded the Windows 10 version once before, but nothing's showing up saying that I can download that version for free. I've tried searching through the Mojang and Microsoft support sites for anything I could find to fix the issue.
Comments 4
Hello, try to send a email to Microsoft and Mojang support service, they could be more able to help you.
Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
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Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
Hello, try to send a email to Microsoft and Mojang support service, they could be more able to help you.