Account attached to Xbox Live Gold works fine, others do not.
Other family member without Live but using same Xbox set to Home does not have access to Realms or Worlds. Power cycled Xbox, removed affected player and added player back, and called Microsoft to refresh the account. Problem still exists: players without Live using a Xbox One set to Home with an active Live account ID cannot connect to realms or worlds. Not an issue on Minecraft Xbox One Edition. Issue on new Together/Bedrock version of Minecraft
Comments 7
I just started having this problem yesterday. I have an XBOX LIVE GOLD account on my XBOX ONE and I created a Realm using this account. My wife was able to join the Realm from the XBOX ONE using her profile for a few days after I created it. I always play on the Realm from the Windows 10 Edition and she was able to join the realm from the XBOX ONE.
For some reason now she gets the message "Unable to connect to realms, we will try again shortly" from the login screen in Minecraft. If I change profiles to mine on the XBOX ONE I can see the realm and join it with no issues. If I login to her account from WIndows 10 I can also see the Realm and join it with no issues. The problem is only with the XBOX ONE profile.
I just started having this problem yesterday. I have an XBOX LIVE GOLD account on my XBOX ONE and I created a Realm using this account. My wife was able to join the Realm from the XBOX ONE using her profile for a few days after I created it. I always play on the Realm from the Windows 10 Edition and she was able to join the realm from the XBOX ONE.
For some reason now she gets the message "Unable to connect to realms, we will try again shortly" from the login screen in Minecraft. If I change profiles to mine on the XBOX ONE I can see the realm and join it with no issues. If I login to her account from WIndows 10 I can also see the Realm and join it with no issues. The problem is only with the XBOX ONE profile.
Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
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Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
This section is for Console Edition. Bugs found on Bedrock Xbox One can be reported here: Pocket Edition Bug Tracker