Realm members are on PC-Windows 10 and Console-Xbox One. Disconnection is happening at random but no less than 10 minutes apart. Issue is effecting both the console and the pc users, both with or without anyone else on the realm at the same time.
Comments 2
Cleaning up old tickets: This ticket has not been updated recently (~1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
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I'm experiencing chronic connection drops on Xbox One ("Bedrock Edition") that match this issue description; however, only one person is affected at a time.
Configuration:
Xbox One (original edition), with stock controller, connected to WiFi with "Open" NAT
Motorolla Surfboard SB5101U cable modem, Comcast/Xfinity cable internet, apartment dwelling
Buffalo WZR-1750DHPD DD-WRT WiFi router
Cold boot of Xbox, modem, router
"Realms 6 Month Subscription: You + 10 Friends" verified via https://account.microsoft.com/billing/orders
"Canceled subscriptions | Gold – 12 Month" verified via https://account.microsoft.com/services/
Xbox Live Party Chat active with one or more persons, myself using a stock headset, audio activity cues displayed on-screen
One or more players in the realm
HDMI video only, no speakers or audio
Random-seed realm, Survival Mode, Easy difficulty
No other non-default realm settings
Several imported old worlds from Minecraft Xbox One Edition.
What happens:
Realm animation stops while my character continues to move for a short period of time
Xbox Live Party Chat audio cues stop displaying on-screen
Disconnected from realm
Receive message Unable to Connect to Realms for several seconds, while attempting to reconnect
Xbox Live Party Chat disconnects
After about 1-2 minutes, I am able to reconnect to my Realm and Xbox Live Party Chat
Additional Information:
This happens a few times an hour while playing
I am located in the northwestern United States, as is the person I am playing/chatting with
Sometimes the realm and Xbox Live Party Chat just hangs briefly, and recovers without disconnecting