I downloaded Minecraft Pocket Edition through the Windows 10 Mobile Microsoft Store on my Microsoft Lumia 640 XL. Every time I try to launch the game, the game crashes on startup (Mojang Logo).
I am unsure if it is running version 1.2.8.0 because I can't launch the game, but this is the version listed in the Microsoft Store.
Comments 8
@Mega_Spud Please look up into this issue because it's not really a 'resolved' one. It's still there on 1.2.10. I've also got Microsoft Lumia 640 XL (LTE though one so maybe that's the issue), and I cannot get into the game. Also you need to bear in mind that Windows Mobile phones have a closed operating system and things you mentioned such as access to root directory is not possible at all.
I've tried it. Still doesn't work. I've also tried switching on/off cellular data, Wi-Fi and battery saver and that didn't help either.
I have got Windows 10 Mobile with 10.0.14393.448 update installed.
It doesn't matter now anyways. It automatically downloaded 1.2.11 update for Minecraft and that resolved it 🙂 Thanks for the patch!
I'm also having this issue when minecraft crashes on the title screen on the newest Windows 10 PC 1803 update.
This ticket has not received a response or been updated recently, so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Have you tried a full reinstall of the game?
Backup your MinecraftWorlds folder (if you want to save your worlds) (Device storage > games > com.mojang > minecraftWorlds)
Uninstall Minecraft
Delete the com.mojang folder (Device storage > games > com.mojang)
Reinstall Minecraft
Run Minecraft and if it works restore your MinecraftWorlds folder
You might find following links helpful:
How to Back Up Worlds
How to uninstall and reinstall a game on Windows 10
Also, please check that your system drivers are all up to date before reporting back.
Please report back to confirm if this works, this ticket will automatically reopen when you reply.
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